Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Project Manager with background in business development requiring collaborative processes and product development. Seeking the opportunity to bring a track record of successfully delivering products on time and under budget to a growing tech firm.

Core Qualifications
  • Agile development methodologies
  • Identifying risks
  • Strategic positioning
  • Strategic planning
  • Implementing new business systems
  • Financial reporting
  • Business Requirements Document (BRD)
  • Eye for detail
  • Critical thinking
  • Conflict resolution
  • Managing multiple priorities
  • Contracts
  • Improving product quality
  • PowerPoint
  • Microsoft Office Suite
  • Social media and networks
  • Mobile technologies and services
07/2013 to 06/2015 Project Manager Toll Brothers | Jacksonville, FL,
  • Project Management with over Over 20 years of office experience, and 8 plus years in pharma business and IT.
  • Successful management of software development projects from the onset of the company's conceptual ideas to the delivery of the product and launch to the clients.
  • Business focus on mining pharmaceutical and payer claims data and development of new tools and software programs for making the information meaningful to the clients.
  • The ability to keep budgets in line with company objectives and strategic planning bettered the company with product value and customer satisfaction creating profit for the organization.
  • Skills include effective management of teams to promote necessary commitments and productivity.
  • The ability to apply skills and knowledge to processes which will enable comprehensive work plans.
  • Providing strategic competency and acting in a responsible, efficient, and organized manner to tie project results to business goals.
  • Aligning project and business goals, management of stakeholders, and communication of project accomplishments, statuses, and risks to complete project and company objectives.
  • Ensured the availability of professional talent needed to meet business objectives. Established and maintained effective communication system.Ensured that team member responsibilities were defined and understood. Collaborated with design, development and QA teams to build product. Recruited, retained and developed staff.
  • Cultivated strong working relations with other industry executives.Coordinated and lead efforts across a large cross-functional team.
  • Dispensed guidance, direction and authorization to carry out major plans.
  • Provided strategic direction on prioritization, integration and resource application.
  • Monitored ongoing expenses relative to budget projections. Ensured deliverables were within budget, on schedule and of superior quality.
  • Identified and drove creative solutions for problems.
09/2007 to 07/2013 Executive Administrative Assistant Forward Air | Sacramento, CA,

On site human resources and accounting for large IT project and data center. Ensured that team member responsibilities were defined and understood. Established and maintained effective communication system. Monitored ongoing expenses relative to budget projections. Planned and managed event logistics. Implemented processes to streamline workflow.

Acxiom was contracted to be onsite at a client for data center support, and I was hired to provide administrative support for the data center (one executive and 30 associates), and a two year IT project with six executives and 120 contractors/associates. To maintain effectiveness, I successfully established streamlined processes to maximize work efficiency and assure compliance with legal and internal processes.

My role was heavily focused on managing contractors, including documentation for the IT/HR departments, i.e., Master Service Agreements (MSA), Statement of Work (SOW), and invoice reconciliations. I also assured that associates and contactors had all access and equipment necessary to perform their duties by establishing new hire orientation and setup procedures. In part, my role was to be the onsite human resource representative, and assure compliance with Federal and State employment laws. I provided cost savings to the organization by setting up and maintaining procedures for out-processing with assured legal compliance, contractual obligations, and the return of equipment and company properties.

I assisted the executive staff with presentations, meeting setup, travel arrangements, reimbursements, purchasing, and general administrative support. As part of my ongoing duties, I was responsible for managing the accounting for the project, including expense reports, accounts payable, and accounts receivable. My role also included procurement of products, equipment, and supplies. My strong background with computers and various software programs assisted with managing processes and efficiency to the job. I also worked closely with the project management teams and assisted with tracking and maintaining project reports and statistical information/data.

I worked closely with the client to assure compliance with security and confidentiality, and through customer care and trust, established strong long-term relationships for our company. I also volunteered for team building activities in our group, and joined the client’s committee for entertainment and charity planning and events. Note that this company absorbed Acxiom associates into their company, Symphony Health Solutions (previously Wolters Kluwer Healthcare), when the contact was terminated, which in part is attributed to our excellence in customer care and our long-term working relationship.

Expected in March 2014 Bachelor of Arts | Business Project Management Southern Columbia University, Orange Beach, Alabama GPA: Summa cum laude

Graduated Summa Cum Laude

Coursework includes Entrepreneurial Management

Coursework includes Organizational Behavior

Coursework includes Economics

Professional Affiliations

Volunteer for the following services and events:

Blistered Whiskers cat rescue

Neurological music therapy for adults and children with brain trauma

Fund raising and charity events for homeless children

Fire/Safety committee


accounting, accounts payable, accounts receivable, administrative support, budgets, client, clients, customer satisfaction, customer care, delivery, documentation, driving, expense reports, human resource, HR, team building, legal, legal compliance, Managing, access, MSA, presentations, processes, procurement, profit, Project Management, purchasing, software development, strategic, strategic planning, Symphony, time-management, travel arrangements

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School Attended

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  • Executive Administrative Assistant


  • Bachelor of Arts

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