Project Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Tenacious Operations coordinator with four years of operations and project support experience focused on promoting team efficiency and adaptability with proactive cross-functional communication and meticulous attention to detail. Enthusiastic problem solver and talented performer with superior communication, planning and decision-making skills. Operates effectively in busy, deadline-oriented settings and works well with all stakeholders.

  • Project Organization
  • Scheduling Coordination
  • Workflow & Software as a Service Expertise: SharePoint, Smartsheet, SweepVault, SiteTracker and Salesforce
  • Database Administration
  • Correspondence Management
  • Staff Management
  • Expense reporting
  • C-Suite support experience
  • Video Conferencing Software Expertise: Zoom, Microsoft Teams, Skype & Cisco Webex
  • AT&T Systems: FileTrac, Autoforms, Cisco Webex & Kaltura
  • Strong Analytical and Computational Abilities: MS Office/G Suite Expertise
  • Customer Service
  • Process Implementation
  • Invoice Processing
  • Budgeting
Work History
11/2020 to Current Project Manager Pae Government Services Inc | Charlotte, NC,
  • Acting as technical project manager developing and implementing Smartsheet and Salesforce SaaS technology for project planning, tracking and development
  • Acting as facility key SAP user: providing forecasting updates,
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Fostered relationships with vendors to foster positive working relationships.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Identified, reviewed and applied policies and procedures.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Received and processed stock into inventory management system.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
  • Configured, installed and tuned Software as a service-based systems for performance in Oracle databases.
  • Interfaced with cross-functional team of production, manufacturing and sales leads to determine forecast dates and facility KPIs
07/2018 to Current Senior Operations Coordinator Cardinal Logistics Management, Inc. | Alpharetta, GA,
  • Investigated and resolved strategic issues affecting data organization & database management through spearheading SaaS (software as a service) implementation for company wide usage to improve process efficiency and reduce project duration.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Established and updated work schedules to account for changing staff levels, sub-contractor availability and expected workloads.
  • Devised, deployed and monitored processes to boost long-term business success and increase productivity levels.
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Guided and directed third-party inspectors through project construction, commissioning and closeout.
  • Completed review, approval and archiving of all closeout documents.
  • Worked with vendors to make purchases and reconcile invoices.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Planned several team building and corporate events, authorized financial transactions with vendors for event services.
  • Arranged corporate and office conferences for company employees and guests.
09/2016 to 06/2018 Project Specialist Flex | Sterling Heights, MI,
  • Multi-project calendar management: Coordinator for meetings and consultations for respective clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Coordinated domestic and international travel arrangements for clients as related to their international assignments or relocations.
  • Consulted with internal and external clients to assess travel requirements, document needs and discuss options.
  • Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
  • Complied with company standards while preparing internal, informal and official documentation.
  • Tracked all hours and expenses to keep project on task and within budgetary parameters.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Collected, arranged and input information into database system.
  • Facilitated systematization of regular service calls to ensure client satisfaction.
  • Facilitated the authorization of services, billing and budgeting tracker management for clients.
  • Managed utilization of staff by effectively prioritizing and organizing work-flow through coordination of client deliverables and targeting requests to meet customer’s needs.
  • Produced briefs, located records and organized documentation for CPA consultations.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Prepared US, multistate and international tax returns for business clients.
  • Implemented sessions for database management training and productivity training.
  • Facilitated communication between clients and tax authorities.
Expected in 2016 Bachelor of Science | Political Science - Public Management Appalachian State University, Boone, NC GPA:
NYSWA (New York State Wireless Association) Volunteer, 2019

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Appalachian State University
Job Titles Held:
  • Project Manager
  • Senior Operations Coordinator
  • Project Specialist
  • Bachelor of Science

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