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Project Manager Resume Example

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PROJECT MANAGER
Professional Profile
Obtain a position that leverages my experience with project management, quality assurance, budget, software and public relations skills acquired through past work experiences.
Qualifications
Lotus Databases, Microsoft Office, Sales Asset Management, Multiple IBM content repositories, NetInsight, Microstation, Oracle, PAIRAS, Adobe PageMaker, DataEase, Norton, Quattro Pro, AIA Contract Software, SAP Purchasing Software, Knowledgebase, Internet Reporting Tool (IRT), VM, Conflict Management, Budget Processes, Business Writing, Product and Document Management, Cloud Mobility, Global Marketing Strategies, Information Integration
Experience
Project Manager01/2006 to CurrentIBM, Global Collateral Solutions, ITSOResearch Triangle Park, NC
  • Serve as Project Manager leading US and global teams with web based, on-demand repositories for dynamic client-ready presentations and other supporting documentation.
  • Consists of implementing processes and developing new procedures to support timely results and customer satisfaction; collaborating with management to ensure alignment of strategies and objectives; maintaining business requirements by adhering to corporate standards for successful project delivery; undertaking each project with a sense of urgency to exceed client expectations; coordinating with multiple departmental groups to maximize content visibility by performing quality assessments, search engine optimization and platform testing; managing usability and accessibility; working closely with cross-brand industry leads by providing technical support and guidance with quality standards and applications; creating detailed metrics and data analysis reports for various clients.
  • Streamline and improve pipeline process, developing consistent productivity across all sectors.
  • Transition worldwide teams to common strategies.
  • Train and manage 9 global team members in proper procedures with complex content metadata and formatting of client facing presentations for online sales asset tools.
  • Demonstrate the use of tools and software applications to US and global authoring clients.
  • Provide assistance for all industry clients to resolve issues quickly and accurately.
  • Drive incentive planning and management processes for the global teams.
  • Maintain numerous databases as well as online resources for consistent publication of sales collateral content.
  • Manage content for over 700 offerings in 12 languages with 80,000 active users.
  • Coordinate monthly reconciliation of actual project revenue and expenses resulting in balanced financial measurements.
  • Interface regularly with management in business planning and development.
  • Collaborate with various teams within the organization to create new and innovative processes for supporting objectives.
  • Maintain a client satisfaction process for all completed projects, consistently meeting or exceeding set goals.
  • Assist with the deployment of improved, intuitive and user-friendly search engines and new insight dashboards including education modules and worksmart pages.
Project Administrator01/2002 to 01/2006SAS Institute, IncCary, NC
  • Managed capital expenditures within several project based budget tracking processes.
  • Implemented and organized the roll-out of the quarterly capital budget forecast.
  • Responsible for the input and maintenance of several multi-line requisitions within Oracle.
  • Served on several committees relating to budgets, fostering collaboration and process improvements.
  • Designed and implemented numerous web based satisfaction surveys to continue the efforts of improvement within the division.
  • Provided assistance for project based scope and business justification modifications.
  • Maintained constant communication with vendors and other external organizations in relation to numerous aspects of all active and inactive projects.
  • Created project agendas and schedules for each monthly project team stakeholder meeting.
  • Updated action items, goal dates and other information by utilizing the online Communications And Tracking system (CAT).
  • Assisted project managers and designers with site support.
  • Created new reports, templates and guidelines to streamline daily activities within the team.
  • Led bi-monthly content team meetings.
  • Maintained division webpage and created featured project articles.
  • Utilized division and department Sharepoint sites to communicate with various committees.
Project Coordinator01/1996 to 01/2002Ericsson, IncResearch Triangle Park, NC
  • Provided project updates and articles for the division webpage.
  • Participated as active member in core team that developed and executed lead management processes throughout the division.
  • Managed web based organizational charts.
  • Streamlined and upgraded weekly pipeline tracking.
  • Performed analysis on financial offerings within the core team.
  • Enhanced expertise of the team through education and tool development.
  • Frequently met with vendors and other outside organizations regarding projects, maintenance, space planning, interior design, fit-ups, financial information, etc.
  • Processed and monitored all financial information such as payment applications, external and internal billing in the SAP system.
  • Performed analysis of all incoming and outgoing financials such as vendor invoices, corporate card charges and purchasing requests.
  • Responsible for procurement of office materials including hardware, software etc.
  • Reconciled purchasing card receipts with monthly statements in the PAIRAS network.
  • Reviewed all employee expense reports for accuracy.
  • Aided in annual operating budget planning and management.
Education
Academic Diploma1 1989Alamance Christian AcademyGraham, NC
Interests
Women's Diversity Network Groups, Technology Initiative Groups
Skills
Streamline, AIA, Asset Management, billing, budget planning and management, budgets, Budget, business planning and development, bi, Business Writing, charts, hardware, Conflict Management, content, client, clients, customer satisfaction, data analysis, Databases, DataEase, delivery, Document Management, documentation, financials, financial, IBM, interior design, languages, Lotus, managing, Marketing Strategies, materials, meetings, Microsoft Office, office, Microstation, network, Norton, search engines, Oracle, organizational, Adobe PageMaker, presentations, Processes, procurement, publication, Purchasing, quality, Quattro Pro, Reporting, Sales, SAP, search engine optimization, space planning, technical support, VM, articles
Additional Information
  • Interests Women's Diversity Network Groups, Technology Initiative Groups
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Resume Overview

Companies Worked For:

  • IBM, Global Collateral Solutions, ITSO
  • SAS Institute, Inc
  • Ericsson, Inc

School Attended

  • Alamance Christian Academy

Job Titles Held:

  • Project Manager
  • Project Administrator
  • Project Coordinator

Degrees

  • Academic Diploma 1 1989

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