Project Manager Resume Example
Bachelor of Science in Geophysics with emphasis in Geotechnical and Petroleum Engineering. Extensive experience in project management, sales, and customer service. Proficient in systems such as Epicor, Smartsheet, Oasis, Salesforce, Concur, and SAP. Past roles: executive of an international multi-million dollar lighting company and, key account executive with management of inside sales, project team, shipping, and customer service. Consistently exceeded quotas and, successfully executed on projects with C level clients. Able to adapt to challenging situations, while offering solutions to reach a positive resolution between all parties. Results driven individual, with more than 7 years of proven sales, successful project management and client relations. Pursuing a sales role, where performance and hard work can speak for itself, allowing room for career advancement and professional growth.
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- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Achieved project deadlines by coordinating with contractors and manufacturers throughout project life cycle.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Work on cost savings, quotations, and risk analysis to save and increase profit margin where possible on every project.
- Completed all pre sale project management, layouts, led kickoff meetings and bid processes to ensure SeaTac successfully prepared bid packages to win bids.
- Responsible for seeing each project from commitment to post project customer service.
- Tasks range from quotations, project kickoff meetings, site visits, cost control, and risk management.
- Initiated Smartsheet implementation to create an effective CRM system that will integrate with the company's existing Oasis (ERP) system helping management & employees track metrics in all departments ranging from sales, project management, customer services, quotes, & engineering.
- Developed long-term business strategy by using customer feedback to identify necessary process improvements.
- Direct management of inside sales team and sales engineering; implementation of CRM system which allowed visibility and pipeline analysis; integration of CRM and ERP system to improve workflow and increase sales; presented to major design firms, purchasing agents, and hotel ownership groups for high level projects.
- Implemented standards and procedures that resulted in decreased drawing and finish approval time by 50%; introduced top-down level reporting systems, improving workflow and efficiency throughout the company worldwide; established PM guidelines to increase customer retention and satisfaction.
- Created a dedicated CS team to strengthen and grow customer relations; designed a cost tracking system to capture previously untracked CS costs involving field service and warranty issues; grew CS team by 200%.
- Refined communication between all departments, improving both internal and external communications; expanded additional carriers through air, ocean, and ground transportation, reducing freight costs in a way to ensure additional profits within the company.
- Hired on as Line Technician, then promoted to sales as International Project Coordinator, where I excelled and stepped into management as a Key Account Executive within 9 months.
- Responsible for sales, project management, quotations, and communication within assigned territory and accounts in the U.S.
- And internationally.
- Oversaw two key accounts (Wyndham and InterContinental Hotel Group); procured 15% of company revenue; increased annual territory sales from 5.5 million USD to 9+ million USD within two years.
- Produced accurate project files, quoting jobs from design and executing them through to completion.
- Created reports and crafted presentations to increase sales and increase clientele.
- Responsible for trade shows and sales calls in and out of the office.
- Identified a company issue that increased profit on jobs by 10-20% by reducing waste and realizing true cost of materials.
Dean's List
Member of VSA and Board Member of Têt in Seattle
Valedictorian
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Resume Overview
School Attended
- UNIVERSITY OF WASHINGTON
- FORKS HIGH SCHOOL
Job Titles Held:
- Project Manager
- VP of Sales and Customer Service
- Account Executive
Degrees
- 06/2013 B.S | Geophysics, Geotechnical & Petroleum Engineering
06/2008 High School Diploma
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