HP Quality Center, HP Quick Test Professional, Clear Quest, Agile; ASP, VBScript, SQL, XML, Windows, Unix
Company NameMay 2010 to CurrentProject Manager City, State
Project Description: OPUS is the single point of service system installed in AT&T Mobility Company Owned Retail Stores. OPUS gives the user the ability to activate, research customer accounts, sell items and control inventory, via just one system and a single user sign-on. Responsibilities:
Supervise team in implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards, business and customer specifications.
Creation and maintenance of project plans, scope definition and control, task assignment, budget management, risk identification and mitigation, and communications with team members and stakeholders
Provide recommending insightful and innovative solutions to the client.
Provided day-to-day business support such as research and analysis of complex problems where business and system functionality expertise is required
Worked on Retail Billing like Payments, Adjustments, Rating\Posting\Billing etc.
Ensure that software quality measures comply with regulatory standards, industry standards, and accepted best practices
Delivered thorough QA testing reports that determined product quality and release readiness.
Extensively interacted with developers to analyze and resolve the issues that were encountered while testing the application.
Troubleshot issues in production, UAT and QA, and perform root cause analysis of any issue(s) on hand
Created and executed software test plans, cases and scripts to uncover, identify and document software problems and their causes
Preparation of the documents ex. Test Strategy, Test Package, Daily Status Report, Testing Progress and Defect Status
Coordinating with the team in different locations.
Company NameJuly 2006 to May 2010QA Team Lead City, State
Project Description: Symphony was a web based application built using Java, Chordiant, and Tibco services. This project was based on Agile methodology. Symphony was designed to replace the Maestro application that CitiFinancial uses for its banking related transactions. Responsibilities:
Supported multiple projects and provided support to lead business analyst and project managers on the development of user stories and use cases following Agile and/or Hybrid waterfall methodologies.
Attend regular client call and discuss the status with the stakeholders.
Interact with business analyst to freeze requirements.
Provided comprehensive software release documentation and training to support staff after compiling QA test outcomes.
Attending the daily scrum call and provide testing status of different user stories.
Attending the pointing session and providing points to a functionality from testing point of view.
Coordinating with the BA's, PO's and Designer to have better understanding of the functionalities.
Updating Burn Down during the lifecycle of the Sprint.
Conducted training sessions on applications to new team members
Extensively participate in weekly status meeting with Project manager to discuss the current and future issues for testing plan as well as testing procedures.
Manually tested the new test cases for new functionality and automated them for further loads to reduce testing effort and time using Quick Test Professional.
Enhanced QTP Scripts for every load to support new and existing functionality for the application for Integration and System testing phases.
Created batch scripts to execute the various test scripts, thus saving time by performing tests overnight and at off-peak hours.
Migrated manual test cases into Quick Test professional (QTP) scripts for Regression testing using Web add-ins' and advanced functions using VB Script.
Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
Worked on a UNIX platform and experience in backend testing by executing SQL queries
Generated Project status reports thru Quality Center and Document Generator for team meetings and Management review.
Worked as a member of QC Support team and handled various requests regarding Project Customization, User Access and adding new project through Site Admin.
Creation of BPT and Business Components in Quality Center.
Company NameJuly 2005 to July 2006Test Engineer
Project Description: Maestro was a UNIX based that CitiFinancial used for its banking related transactions. Responsibilities:
Preparation of Test Strategy Document, Test Plan, Test Scripts, and Exit Report.
Participated in walkthroughs for the evaluation of the test plan with the QA Lead, design and development team.
Effectively involved in bug tracking, reporting reviewing and analyzing test result
Review test cases prepared by team members and guide the team whenever required.
Conducting knowledge transfer session to new team members.
Performed functional testing, Regression testing, system testing, end-to-end testing and data validation testing.
Closely worked with developers, business analysts, production support and other groups interfacing with the applications
Reported directly to the test lead and discussed all issues occurred during testing.
Performed backend testing against the Oracle database, creating SQL queries and scripts
Developed and executed test programs that helped improve accuracy of QA results.
Company NameOctober 2000 to July 2005Test Engineer State
Project Description: InfoPro Learning helps organizations rapidly transform talent by focusing on Learning for Performance. InfoPro provides performance improvement strategies, blended learning solutions and managed training programs. InfoPro Learning offers performance improvement consulting, learning design and development and managed training programs. Responsibilities:
Analyzed system specifications and business requirements and helped create the detailed Test Plan.
Performed regression and integration testing to certify the stability and usability of software systems.
Responsible for collecting the test data in the pre-testing phase for positive and negative scenarios.
Developed, maintain and execute test plans and scripts for various projects
Developed Tractability Matrix which is a proof of document to ensure that all the specifications are been tested and has no defect.
Involved in maintaining and uploading the QTP Scripts to Quality Center.
Education and Training
Punjab Technical UniversityMBA: Information TechnologyPMP Certified MBA from Symbiosis in Operations (PGDBA) Master of Science in Information Technology from Punjab Technical University
Punjab Technical UniversityDiploma: Computer ApplicationPost-Graduation Diploma in Computer Application from Punjab Technical University
Delhi UniversityBachelor of Commerce: CommerceBachelor of Commerce from Delhi University
Bachelor of Commerce from Delhi University
Testing, Cases, Qa, Solutions, Test Plans, Project Manager, Integration, Integrator, Training, Engineer, Test Engineer, Test Plan, Adjustments, Best Practices, Billing, Budget, Budget Management, Customer Accounts, Estimation, Inventory, Maintenance, Mitigation, Payments, Posting, Progress, Project Plans, Qa Testing, Retail, Retail Marketing, Root Cause Analysis, Uat, Database, Its, Maestro, Oracle, Regression Testing, Sql, System Testing, Test Cases, Test Scripts, Unix, Blended Learning, Business Requirements, Integration Testing, Learning Solutions, Training Programs, Usability, Access, Documentation, Java, Manual Test, Qa Test, Quick Test, Shell Scripts, Team Lead, Tibco, Unix Shell, Use Cases, User Access, User Stories, Web Based, Data Validation, Functional Testing, Test Lead, Test Programs, Validation Testing, Asp, Scripting, Sqa, Ui, User Interface, Vbscript, Xml, Mba, Operations, Pmi/pmp, Pmp, Pmp Certified
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Punjab Technical University
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MBA : Information Technology Diploma : Computer Application Bachelor of Commerce : Commerce
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