LiveCareer-Resume

project manager resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget.

Skills
  • Performance Improvements
  • Workforce Training
  • Systems Implementation
  • Multi-Unit Operations Management
  • Work Flow Planning
  • Project Management
  • Team Leadership
  • Detail Oriented
  • Customer Relationship Management
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Documentation and Reporting
  • Client Rapport
  • Customer Relations Specialist
  • Project Scope
  • Processes and Procedures
  • Staff Training and Motivation
Experience
Project Manager, 10/2022 to Current
Techflow, IncPensacola, FL,
  • Built and established strong partnerships with teams, clients and businesses.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout projects.
  • Led meetings with internal team members, consultants and clients.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Modified project plans when needed to better align with organizational objectives.
  • Completed 18 projects over a 6 month period, the average for the position in 6 months is, 3-4 projects completed.
  • Handled disgruntled clients and brought them to a place of productivity and satisfaction while also keeping the timelines in mind.
  • Provided great customer service and experience while maintaining consistent communication and staying within all policies.
Warehouse Manager, 08/2021 to 10/2023
Revolution FoodsBoston, MA,
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing production of products.
  • Prepared inventory for shipment by attaching tags and labels.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Implemented bar coding system to identify location and quantities of requested items.
Cosmetologist, 04/2017 to 05/2020
Bluegreen ResortsMyrtle Beach, SC,
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Delivered roots and gloss treatment, balayage highlights and toning glaze treatment.
  • Introduced customers to cutting-edge beauty trends and products where applicable.
  • Assessed client features and preferences to advise personalized makeup and hair styling techniques.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Scheduled client appointments.
  • Responded to customer inquiries by phone, email and in person.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Updated and maintained customer information records and beauty services provided.
  • Operated cash registers to receive payments from patrons.
  • Ordered, displayed and maintained supplies.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Demonstrated and sold hair care products and cosmetics.
Education and Training
Associate of Arts: Arts And Graphic Design, Expected in 05/2020 to John Wood Community College - Quincy, IL
GPA:
Cosmetology License : Cosmetology, Expected in 11/2016 to Gem City College - Quincy, IL,
GPA:

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Resume Overview

School Attended

  • John Wood Community College
  • Gem City College

Job Titles Held:

  • Project Manager
  • Warehouse Manager
  • Cosmetologist

Degrees

  • Associate of Arts
  • Cosmetology License

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