An organized, detail-oriented and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness. Liaison among stakeholders to analyze, document, communicate and validate business and system requirements for platform applications. More than 5 years of project management experience in software development lifecycle and migration. Established track record of successful supervision multiple small to large projects from start to finish.
03/2013 to Current
Project ManagerAvanade, Inc. / Freeport-McMoRan － Phoenix, AZ
Perform project management duties working with functional business partners and management team to define, build, manage and maintain SharePoint sites and services.
Assist with the develop the SharePoint program which consists of various SharePoint projects across departments concurrently.
Site collection administration of features, security, content types, navigation, search and other SharePoint out-of-the-box functionality.
Manage the deployment of SharePoint 2013 conversions using customized processes, and configuration management controlled methodologies in accordance with consistent deployment process.
Manage the relationship and technical support for integrations of SaaS.
12/2012 to 03/2013
Sr. Business AnalystDriveTime － Phoenix, AZ
Responsible for researching and refining functional requirements as well as communicating directly with customers in collaboration with SharePoint developers.
Scan and analyze content on network drives for program automated migration into SharePoint.
Assist business users with the creation of content repositories, user permissions and day to day updates of existing sites.
Encourage user adoption and create documentation for users to effectively utilize SharePoint.
Serve as a product knowledge expert during client-facing requirements meetings.
03/2011 to 12/2012
Project ManagerFirst American － Scottsdale, AZ
Responsible for defining task scope and objectives to support business needs to effectively coordinate project requirements.
Identify work flow and business requirements over a complete procedure including obtaining approvals, desk top procedures, testing and training.
Act as liaison between Business Units, Technology groups and Executive Management.
Understand, Identify, Evaluate and Document Key Risks and Controls.
Supervise high profile projects with exposure to Business Unit Management and Senior Executives to deliver comprehensive scope and status through on-going basis.
SharePoint User Interface Administrator, create and customize site collections, lists, libraries and workflows, etc.
Coordinate multiple offshore projects with a diverse team and varying levels of communication.
Mentor colleagues in developing streamlined process improvements using COSO model, Excel and/or SharePoint.
10/2009 to 03/2011
Executive Assistant / Project ManagerGreen Street Realty LLC － Phoenix, AZ
Project Manager for the Managing Partner of Green Street Realty and his various other companies.
Provided leadership and coordination for executive team by way of general administrative support, Human Resource Management, facility management, technology troubleshooting, expenses, office equipment maintenance, etc.
Created and maintained website; managed outsourced projects; designed and published marketing material; coordinated all events for company recruitment and leadership trainings.
Assisted in the development of company HR Manual - Policies and Procedures, managed group health insurance policy and assisted staff with technology inquiries.
10/2006 to 01/2009
Business Analyst / Audit SpecialistCiber, Inc. / American Express － Phoenix, AZ
Key member of the International Membership Rewards URR Production Team.
Managed workflow process, improved upon utility programs and performed QA tests for 25 international markets.
Recommended, developed and documented policies and procedures to enhance department efficiency.
Worked in conjunction with econometricians developing reasonableness tests and training material for use in production environment.
Conducted assessments of processes and documentation to assure completeness and reasonableness.
Worked extensively with internal and external auditors and actuaries (PriceWaterhouseCoopers, Tillinghast Towers Perrin, and ERAS) in interpretation of findings and resolution of any inconsistencies.
Assisted with the creation of scorecards to alleviate overall size of testing documentation.
Developed PMR database to house documentation relating to issues found and their resolution, including tracking, assignment and approval capabilities.
Supervised the workflow for the Change Control Forms resulting in more accurate status tracking and timely completion.
Worked in conjunction with Server Administrator to develop more effective back-up solution.
Ensured reporting results are Sarbanes-Oxley and Open Network Confidentiality Operating Principles compliant.
Completed SOX and audit documentation and certified controls as effective.
Reduced the training documentation for SOX testing and asserting from 400+ slide pages to 2 text pages.
Bachelors of Science: Business ManagementWestern Governors UniversityBusiness Management
Bachelors of Science : Business Management AAS : Computer Technology RMC Learning Solutions - PMP Bootcamp and Test Preparation - Avanade University - New Manager, Delivery Management I & II, Avanade Estimating Model
SharePoint Application Development (10175A) New Horizons 2012
SharePoint Designer Advanced New Horizons 2012
SharePoint Power End User ONLC 2012
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