CPM-certified project manager providing
of IT implementations. Specializing in IT Project Implementations
Proficiency in cross-company and cross-functional planning excelling in the utilization of interviewing, written and verbal communications.
Project Lifecycle Management
Disaster Recovery Planning
Requirements Definition & Analysis
Team Building & Leadership
Business and IT Planning
MS Project, WBS Schedule Pro, Quality Companion, Word, Excel, PowerPoint,
Oracle, EtQ, Visio
Created training documentation targeting suppliers and quality engineers to create an engaging educational experience.
Planned and conducted training that involved live demonstration and documentation including step-by-step instructions and screen captures
Developed and delivered training modules to a user community of 2,000 quality professionals to support efficient utilization of quality management system modules
Completed training on-time and under-budget.Plan Development
Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe,
Project Manager March 2010 to November 2015NCR CORPORATION － Duluth, GA
Provide project lifecycle leadership over all phases of IT implementations for a global, 2,000-user base.
Led global team of managers in definition of business requirements, evaluation of 10 Quality Management Systems, selection and implementation of selected Quality Management System.
Facilitated weekly meetings, prepared and delivered weekly project status reports, and escalated project issues impacting critical path Monitored activities of project team resources and addressed variances with key stakeholders Led the team in working through issues and escalating as needed.
Excelled in guiding the work of off-shore technical team.
Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
Served as point of contact for all budgetary, organization and process activities with the team.
Responsible for preparing and managing the annual budget, including changes necessary throughout the year, Developed and managed project resources and project plans using WBS Schedule Pro, Microsoft Project and Project SharePoint sites.
Responsible for vendor management, clearly communicating expectations with regards to project deliverables associated with EtQ system implementation.
Reviewed and approved work orders and managed SOW process.
Drove impressive improvements as a result of IT implementations.
Equipped NCR with solutions that reduced cycle time to publish supplier performance metrics by 65% (from 15 days to 5 days after period close) and provided consolidated and consistent reporting across 6 global manufacturing facilities located in the United States, Brazil, Hungary, India and China.
Automation of business processes led to cost savings of $100,000.
Managed ongoing support for a global user base of 2,000 users.
Support included problem resolution, as well as analysis, prioritization, development and implementation of new functionality to support business requirements.
Avocational Trainer January 2010 to CurrentDALE CARNEGIE OF GEORGIA － Atlanta, GA
Deliver the 12 week training course focusing on instruction relating to Dale Carnegies 30 human relations principles articulated in the world famous best-seller, "How to Win Friends and Influence People".
Coached average of 25 participants in each class to gain competence in the 5 drivers of success: Self-Confidence, Human Relations Skills, Communication Skills, Leadership, and Managing Stress.
Earned 98.9% satisfaction rating from program participants.
Consultant January 2000 to January 2009ATLANTA PUBLIC SCHOOLS － Atlanta, GA
Developed, implemented and managed annual technology strategy and budget for Cleveland Avenue Elementary School.
Pioneered learning technology using Sony PlayStations within Atlanta Public School system.
IT Department Manager January 1993 to January 1997MURATA ELECTRONICS － Atlanta, GA
Drove the high-quality completion of enterprise-wide implementation projects across broad technical, financial and business disciplines.
Responsible for development and implementation of Murata's disaster recovery program Spearheaded IT's collaboration with other business units and Subject Matter Experts in understanding critical business processes and their impact on the business infrastructure.
Mitigated risk factors through careful analysis of financial and statistical data.
Anticipated and managed change effectively in rapidly evolving global business environment.
Honored with Murata's "Employee of the Quarter" Award twice.
Management Analyst January 1986 to January 1990FLORIDA POWER & LIGHT － Miami Juno Beach, FL
Developed and implemented model used to forecast demand for nuclear power plant operators.
Analyzed causes of outage budget variances and wrote documentation in support of audits by the Nuclear Regulatory Commission (NRC).
Interviewed Subject Matter Experts and documented business processes in support of Radiation Monitoring System at the Turkey Point and St.
Lucie nuclear power plants.
Education and Training
PROJECT MANAGEMENT LEADERSHIP GROUP
Certified Project Manager (CPM), 2015
Six Sigma Green Belt : 2013GEORGIA INSTITUTE OF TECHNOLOGY － Atlanta, GA
Bachelor of Industrial Engineering
Automation, Avenue, budget, business processes, Communication Skills, Client Support, Disaster Recovery Planning, disaster recovery, documentation, drivers, financial, Human Relations, instruction, Team Building, Leadership, Managing, meetings, Excel, PowerPoint, MS Project, Microsoft Project, SharePoint, Win, 98, Word, enterprise, Oracle, Presentations, problem resolution, PROJECT MANAGEMENT, project plans, Quality, Quality Management, reporting, Requirements Definition, Scheduling, Six Sigma, strategy, Training Development, Vendor Management, Visio