Organized Accounts Payable Specialist with years of comprehensive experience. Committed to maintaining 100% accuracy in processing invoices. Proficient in vendor management and bank reconciliation. Proactive and self-motivated with high degree of professionalism and strong problem-solving capabilities.
Skills
Accounts Payable and Accounts Receivable
Processing P-Cards/ Purchase Orders
Customer service
Financial analysis and reporting
Microsoft Office proficiency
Resolve Billing/ Invoicing Dispute
Processing Check Requests
General Ledger
Account Reconciliation
Vendor invoice processing
Administrative abilities
Vendor Relationship Management
Work History
Project Manager, 03/2021 - Current Cretex – Minneapolis, MN,
Flint & Flint LLC – Stone Mountain GA, Georgia.
Built client relationships by responding to inquiries, identifying, and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
Developed and initiated projects, including managing costs, schedule, and performance.
Developed implementation methodologies to rein in project costs while meeting key milestones.
Senior Collections Specialist, 11/2017 - 02/2021 Blueground – New York, NY,
Create aging reports.
Manage Complex Portfolios over 20M.
Processed payments after conducting thorough research and analysis of account.
Collaborate with other teams to resolve complex issues.
Researched accounts and completed due diligence to resolve customer problems.
Achieve goals through effective use of problem solving and customer service skills.
Use probing techniques to determine debtors' reasons for delinquency.
Reconciled invoices and purchase orders and updated databases accordingly.
Communicated with other departments to verify purchases.
Entered purchase orders, invoices and payments into company accounting system.
Updated and maintained aging report to facilitate payments
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Small Business Credit/Collections Specialist, 01/2013 - 01/2017 Cvs Health – Jacksonville, FL,
Researched accounts and completed due diligence to resolve collection problems.
Negotiated to collect balance in full.
Processed payments and applied to customer balances.
Achieved performance goals on consistent basis.
Worked in call center environment handling manual and automatically dialed outbound calls.
Maintained account accuracy by reviewing and reconciling checks monthly.
Produced detailed financial reports to inform management and stakeholders.
Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Matched purchase orders with invoices and recorded necessary information.
Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
Identified issues, analyzed information, and provided solutions to problems.
Served customers in a friendly, efficient manner following outlined steps of service
Proved successful working within tight deadlines and fast-paced atmosphere
Used critical thinking to break down problems, evaluate solutions and make decisions
Handled 65+ calls daily while providing excellent customer service.
Accounts Payable Administrator, 01/2001 - 10/2007 Kuehne & Nagel Logistics, Inc. – Phoenix, AZ,
Entered purchase orders, invoices and payments into company accounting system.
Communicated with other departments to verify purchases.
Reconciled invoices and purchase orders and updated databases accordingly.
Executed payments to vendor accounts and completed payroll processing.
Updated and maintained aging report to facilitate payments
Processed new vendor applications and submitted for approval.
Maintained account accuracy by reviewing and reconciling checks monthly.
IT Support Specialist, 01/2001 - 01/2007 University Of Georgia – City, STATE,
Developed and tested new product offerings prior to release to assist development team in bug identification.
Processed over 50 support requests weekly for technical assistance on wide range of issues related to hardware and software.
Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
Performed tests of functionality, security and performance of different workstations and devices.
Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Implemented automated office systems, optimizing client and data communications as well as records management.
Configured, installed, and handled troubleshooting tasks for variety of different applications.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Carried out day-day-day duties accurately and efficiently.
Education
MBA: Business Administration and Management, Expected in 04/2019 - Keller Graduate School of Management - Alpharetta, GA, GPA:
Bachelor of Science: Technical Management- Project Management, Expected in 02/2016 - DeVry University - Alpharetta, GA GPA:
Certifications
Lean Basic
Accomplishments
Documented and resolved billing issues which led to securing payment according to contract terms.
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