Dynamic and motivated professional with a proven record of generating and building relationships, excellent project management skills, and managing projects from concept to completion. Adaptable and transformational leader with an ability to work independently, effectively multi-task several complex assignments within tight deadlines while ensuring strict adherence to all applicable policies, procedures, regulations and laws. Developing opportunities that further establish organizational goals. Recognized for being both reactive to developments in the regulatory and governance environment alongside being proactive in areas of clients experiences.
Strong Analytical Skills/ Attention To Detail.
Team Building & Leadership.
Building Alliance & Partnership.
Efficiency & Time Management.
Sales Growth and Profitability.
High Impact Presentation.
Proficient in SQL, Microsoft Office, Outlook, Excel, Power Point, Pages, Keynote, Numbers
Analytical Skills, Team Building, Staffing
Attention To Detail, Leadership, Strategy
Banking, Leadership skills, Structured
Blueprints, Listening, Technician
Budget, Managing, Telecom
C, Market, Time Management
Cable, Meetings, Trouble-shooting
Cabling, Excel, Unique
Cat5, Microsoft Office
Hardware, Power Point
Clients, Project Management
Customer satisfaction, Project plans
Customer Service, QA
Documentation, Risk Management
Bilingual English, Sales
Financial analysis, Spanish
Project Manager, 04/2018 to Current ALTICE USA – Bethpage, NY
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Ensure that all projects are delivered on-time, within scope and within budget.
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Ensure resource availability and allocation.
Develop a detailed project plan to monitor and track progress.
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
Measure project performance using appropriate tools and techniques.
Report and escalate to management as needed.
Manage the relationship with the client and all stakeholders.
Perform risk management to minimize project risks.
Establish and maintain relationships with third parties/vendors.
Create and maintain comprehensive project documentation.
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels.
Track project performance, specifically to analyze the successful completion of short and long-term goals.
Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
Develop comprehensive project plans to be shared with clients as well as other staff members.
Use and continually develop leadership skills.
Attend conferences and training as required to maintain proficiency.
Perform other related duties as assigned.
Develop spreadsheets, diagrams and process maps to document needs.
Business Development Manager, 02/2015 to 04/2018 BANK OF AMERICA – New York, NY
Build long lasting client relationships by earning their trust, listening to them, understanding their preferences, concerns and goals, and delivering the solutions they need when it matters most.
Inspired and excite customers about how our solutions can impact their lives.
Directly work with consumer and small business clients to understand their needs and unique life priorities such as managing expenses, buying a home, saving for college or planning for unexpected events and recommend the best products, services and solutions to meet those needs.
Build strong relationships with teammates, business partners and specialist, to ensure clients banking, small business, mortgage and investment needs are met and generate business referrals.
Assisted Relationship Managers, as needed, and partner with Merrill Edge Financial Solutions to lead banking sales discussions and daily huddles to motivate our team.
Attended both formal and informal training to better understand our Financial Center operations and keep up with the company, market and industry trends.
Maintained proper staffing levels hire and train new members on the financial products and services, to evaluate their performance and provide a constructive and a timely feedback, recommend suggestions that will assist in utilizing their potential to the optimal level.
Set priorities for the staff members, direct and delegate work responsibilities, and ensure they are completed and implemented appropriately.
Developed a growth strategy focused both on financial gain and customer satisfaction.
Conduct research to identify new markets and customer needs.
Arrange business meetings with prospective clients.
Promote the company's products/services addressing or predicting clients objectives.
Installation Technician/Facility Engineer I, 01/2012 to 02/2015 THE TELX GROUP INC – New York, NY
HVAC maintenance, filter replacement, coil and condenser cleaning, and contactor replacement.
UPS monitoring and maintenance coordination.
AC and DC power draws.
Assisted in site security and immediate response to site and building emergencies on 24 hour basis.
Assisted in annual budget and soliciting vendor quotes as needed.
Monitored facility infrastructure.
Secondary contact for all building issues including climate control, site anomalies, and fire safety.
Prepared & installed cable management rack systems and related hardware.
Then assured each project's physical completeness is in accordance with blueprints.
Prepared & installed co-location hosting cabinets, 2 post bays, 4 post bays and cages for clients and assures each project's physical completeness is in accordance with installation drawings.
Installed provisioning/de-installation of client and infrastructure equipment following industry standards.
Installed cabling within DC facilities (power cabling up to 4/0 AWG, compression lugs, C-taps and fuse panels).
Installed management and testing of fiber and copper structured cabling (30 pair ABAM, 735-734 Coax, 25 pair Cat5e, Cat6,armored or non-armored 12, 24, 48, 96 strand Single mode and Multimode cable).
Installed termination and testing by way of traffic simulation, wire wrapping, and wax lacing using Telcordia standards).
Supported customer with trouble-shooting activities or perform remote hands services pertaining to existing equipment Assisted installation technician level II with DC/ AC inventory and maintain directory records with updated information (when required).
Assisted lead technician with training of level 1 Telecom installation technicians following Telx standards.
Update ALL Sales force related cases with pertinent information regarding case progress/ completion.
Ensured all work complies with company policies, procedures, standards, conventions and QA checklists per Manager/ Lead Technician approval.
Finance and General Business, ManagementNational Financial Literacy
B.B.A: Business Administration, 2011 The City College of New York - New York, NY
FCC Marine Operator License, September 2008
Notary Public State of New Jersey, August 2011
DOD (Government Clearance) August 2013