Project Manager: Specializing in Enterprise IT implementations
Project Manager with 5 years experience leading all phases of technology projects; Six
Sigma Green Belt Credential; degree in Business management with CIS core and 10 years of
Business Management experience.
Knowledge of Product Lifecycle Excellent written, verbal and presentation
Management (PLM) skills
Budgeting and resource management Team Building & Leadership
Budgeting and resource management
404 IT Solutions: Successfully acquire and manage accounts for all Duval car dealerships
Enterprise: Saved Company $100,00 per year in per car expense by conducting wait time project and increased profit by $300,000
Multiple Sales awards for Top Sales person and Branch Sales awards
Developed and built business from start up to generate 6-figure sales annually.
Sales Increases year-over-year by leveraging referrals from accounts to build credibility and introducing new sales tools.
U.S. Navy: As an E-4, became Leading Petty Officer in a unit that included multiple personnel with higher rank.
Project Manager12/2013404 IT SolutionsJacksonville, FL
Developed slideshows and other forms of media to present project progress to the executive team.
Analyzed key metrics to measure product effectiveness.
Identified product problems and strengths and collected data on the customer experience.
Drove business KPIs through rapid iteration of customer-facing product features.
Developed accurate development estimates and drafted project resource plans.
Accountability: Set clear expectations and goals for project teams.Track progress against timeline, milestones and budget, revise as needed.
Human Resource Management: Research and define job descriptions to fill department resource needs.
Screen and recommend interview candidates.
Integrate new hires into teams and processes.
Production Supervisor12/2013 to 08/2014Aramark Uniform CompanyJacksonville, FL
Responsible for the
operation of one of two plants for the Uniform Service division in
Responsible for research
and interpreting regulations to specific aspects of the company and its
products and services, providing support on routine compliance matters,
leading basic or small-scope compliance related projects, maintaining
related documents, and coordinating meetings.
Maintain policies and
procedures for Aramark and regulatory agency audits. (Chemical usage
levels and proper hazmat testing)
Coordinate and participate
in Aramark webinars and conference calls to provide education and training
regarding new/updated regulations and business practices.
Responsible for all stages
of progressive discipline and coordination with the labor union
Responsible for employee
actions plans, performance reviews, and coaching.
Was responsible for
managing over 60 employees
Jacksonville International Airport Manager01/2012 to 12/2013Enterprise Rent A CarJacksonville, FL
Analyzed key metrics to measure product effectiveness.
Responsibilities included the management of the largest rental car operation in Northern Florida.
Responsible for training and coaching employees, as appropriate, to coordinate selling efforts.
Managed all sales, business development, P&L, fuel, debt recovery and customer satisfaction Responsible for managing all sales aspects of the branch to increase profitability.
Held training seminars and tracked results holding employees accountable for performance.
Conducted Personal Development Management Programs to expand Manager Trainee's salesmanship and knowledge of business.
Owner07/2007 to 12/2011Pritchard VendingEdwardsville, IL
Researched market competitors and industry trends to identify potential new products and services.
Established and maintained more than business accounts.
Tracked and evaluated staff performance, and handled all promotions and terminations.
Completed purchase orders and customer invoices.
Prepared and filed financial statements such as balance sheets and income statements.
Monitored sales and service records and investigated discrepancies.
Built relationships with key industry insiders.
Fire Controlman/Leading Petty Officer (LPO)07/1998 to 06/2006United States NavyJacksonville, FL
Trained company personnel on operating computer systems and newly installed software applications.
Performed evaluations every six months or as directed by Department Head Served as mentor to junior sailors.
Handled preventive maintenance for CIWS(Close-In-Weapon-System) Maintenance of CIWS included working on DC motors, coolant systems, electronic circuit cards, pneumatic systems, radar antennas and high power transformers(45,000 volts)
Utilized precision test equipment to troubleshoot and maintain CIWS(spectrum analyzer, digital/analog oscilloscope digital multi-meter).
Bachelor of Science: Business Management2010Southern Illinois UniversityEdwardsville Jacksonville, IL Florida, USGPA: SIx Sigma Green Belt
Lean Six SigmaUniversity of North FloridaJacksonville , FL
Information TechnologyNew HorizonsJacksonville, FLComp TIA A+, Net +, Security +
Balance sheets, Budgeting, budget, business development, coaching, customer satisfaction, DC, features, financial statements, forms, Human Resource Management, Information Technology, Team Building, Leadership, managing, market, mentor, radar, multi-meter, oscilloscope, personnel, PLM, processes, progress, Research, selling, sales, Scheduling, Self Starter, seminars, spectrum analyzer, Strategic, test equipment, transformers, troubleshoot, Excellent written