project manager resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated Project Manager successful at work flow planning and staff retention strategies. Boosts productivity through innovative management and mentorship. Keen to apply new and emerging project organization techniques to increase overall performance.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions.
Skills
Sales
Workforce training
Multi-unit operations management
Project development and lifecycle
Cost reduction and containment
Work flow planning
Performance improvements
Risk management
Staff training and motivation
Safety protocol
Schedule management
Productivity improvement
Project scope
Staff retention
Staff training ⁰
Quality assurance and control
Document management
Client rapport
Customer relations specialist
Project management
Conflict management
Cash handling accuracy
Retail loss prevention
Inventory control procedures
Money handling
Hunter/farmer sales strategies
Negotiations
Cash register operation
Client account management
Listening skills
Superb time management
Customer- and service-oriented
Excellent communication skills
Reading comprehension skills
Product Sales
Documentation and recordkeeping
Written and oral communication skills
Outgoing personality
Reliable and punctual
Verbal/written communication
Energetic self-starter
Team player mentality
File and record maintenance
Booking procedures
Evidence preservation
Excellent problem solver
Restraint techniques
Crisis management
Trained in defensive tactics
Ethical standards of conduct
Behavioral disorders familiarity
Non-violent intervention
Strategic planning and organization
Occupational hazards and safety precautions
Crisis Prevention Intervention (CPI)
Criminal Justice
Negotiation
Observation
Experience
PROJECT MANAGER, 04/2016 - 08/2019 Denim Group – San Antonio, TX,
Made sure the employees had the right information for the jobs they were assigned to.
Made sure all chemicals and supplies stayed stocked.
Over saw and instructed during water mitigation, Mold remediation, and Fire restoration.
Worked closely with Insurance Adjusters, agents, and the homeowners.
Worked with the home/business owners and made sure they had an understanding of what is being done and the process.
Trained new employees on the different types of equipment and the order in which everything is done and why it’s important.
Performed inspections such as doing an air test or swab test to detect mold in the home/business.
Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
Completed full-scale project plans, including overseeing engineering activities and design processes.
Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
Maintained vital business function throughout unexpected events and managed disaster recovery.
Brought projects in on-time and in accordance with budget and quality standards.
Utilized project schematics, drawings and specifications to complete detailed and highly accurate take-offs.
Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
Assisted Mr. Howell in coordinating activities, updating team members and managing inquiries for consistent delivery of quality products and services.
Coordinated extensive planning required for complex contracts, including development of project milestones and budget.
Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
Collaborated with cross-functional teams to draft project schedules and plans.
SALES ASSOCIATE, 09/2014 - 07/2015 Sleep Number Corporation – Newport News, VA,
I ran the front and helped customers check out and pay for their nal selections.
I was over the paper department, as well as, the Home goods department.
Meaning that I made sure that those departments were always stocked.
I can read a plan.
Gram and also, I have put up and taken down several end caps.
Each Wednesday I also worked truck.
Meaning that, we unloaded the truck and separated the merchandise into their own section where they were placed on U-boats and taken onto the sales oor to be worked.
Also, I maintained a clean environment for our customers.
Making sure the restrooms were clean and stocked.
I also made sure to be aware of any hazards that could potentially cause problems for both, the customers and the other employees.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Offered product and service consultations and employed upselling techniques.
Sold various products by explaining unique features and educating customers on proper application.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Stayed up to date on store promotions, payment policies and security practices.
Recommended optimal merchandise based on customer needs and desires.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Educated customers on product and service offerings.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Reset store displays for special events and seasonal merchandise changes.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
SALES ASSOCIATE, 12/2013 - 10/2014 Sleep Number Corporation – Noblesville, IN,
I assisted customers in their nal sales by checking them out at the counter.
I loaded 50 lb bags of feed for our customers for 9 hours a day, as well as, loading 5 lb buckets of oil and bails of hay.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Negotiated and closed deals with minimal oversight.
Stayed up to date on store promotions, payment policies and security practices.
Recommended merchandise to customers based on needs and preferences.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Offered product and service consultations and employed upselling techniques.
Sold various products by explaining unique features and educating customers on proper application.
Correctional Officer, 09/2011 - 03/2012 Waukesha County – Waukesha, WI,
I guarded inmates.
I was a oor.
Cer which meant that I was in charge of the safety and well-being of the inmates, as well as, the general public.
Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
Searched prisoner cells and belongings for contraband and weapons.
Observed conduct of inmates and protected from dangers.
Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
Issued clothing, bedding, and other authorized items to inmates.
Inspected all incoming and outgoing mail for contraband.
Led grid searches to locate and confiscate potential harmful items and contraband.
Supervised inmates during day-to-day activities.
Maintained appropriate control, security and well-being over those detained.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Detected potential threats and quickly defused conflicts.
Promoted rehabilitation of offenders and maintained safety of staff and residents.
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Assigned inmates to open and appropriate housing units.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Inspected cells and conducted random searches of common areas.
Applied non-violent response tools and physical restraint during problematic situations.
Education and Training
Corrections Officer: Corrections, Expected in 07/2009 - Georgia Public Safety Training Center - Forsyth, GA GPA: Status -
High School Diploma: , Expected in 1997 - PIERCE COUNTY HIGH - Blackshear, GA GPA: Status -
Taser Certified: Corrections, Expected in 2011 - Brantley County High School - Nahunta, GA GPA: Status -
: IICRC Certified in Water Mitigation , Expected in - Reets Drying Academy - Atlanta, GA GPA: Status -
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