Project Manager Resume Example Restoration Hardware

PROJECT MANAGER

Summary

Results-driven Project Manager focused on building relationships to reveal customer needs, deliver solutions, and ultimately maximize sales. Strategic thinker and proactive problem solver with expertise in cultivating strong customer relationships, managing account operations systemically, and working as an integral part of a high demand fast-paced territory.

Highlights

Salesforce - Marketo
Photoshop, Illustrator
Analytical problem solver
Strong interpersonal skills
MS Office (Word, Access, PowerPoint, Project)
Excel (Pivot tables, Vlookup), SQL
Strategic account development
Demand forecasting

Experience

Project Manager
December 2012 to CurrentRestoration Hardware － Corte Madera, CA

Oversee multiple projects throughout its full life cycle closing over $10M in demand sales with a team of three.
Ensure service initiates across customer segments are met with varying timelines consulting with business partners to clarify and define objectives.
Finalize purchase orders based upon project requirements, product supply tools, and utilization of fulfillment plan.
Fostered 2PL & 3PL relationships communicating and negotiating to ensure compliance in the field with prompt and professional response to partners inquires involving customer requests via phone and email.
Collaborate with Vendors, Merchandise Operations, Inventory Control, Sourcing, and other cross-functional external/internal partners to ensure product launch, gather product information & samples, along with delivery deadlines to meet install dates.
Tracking project timeline, providing status feedback and follow-up plan along with capturing term agreements and final payments.
Maintain and build relationships with clients, ability to observe territory status, utilize best practices, and be flexible to the needs of changing business and remain within SLA timeframe.
Working in a fast paced sales driven environment under deadlines and deliverables.
Organize, plan, and execute logistics support activities such as maintenance planning, real-time transactions, technical analysis, and test system recommendations for implementation of new platform launch.
Enhancing logistics, and guaranteeing distributors and customers receive accurate and timely information with a proven track record of a 99.6% ship rate.
Prepare KPI reports used to optimize accuracy measuring root cause driving down exceptions, driving up responsibility to between partners, SLA/SOP, reduce error backlog, and improving systemic order management transactions and financial performance.
Serve efficiently as team lead in supporting growth and development with the ability to educate members on complex subject matter.

Marketing Promotions Specialist
August 2011 to December 2013TEAM Enterprises － San Francisco, CA

Assisted sales and marketing management with advertising materials and communications media to effectively represent the services and products of the company to the customers.
Managing layouts and designing of communications such as presentations, newsletters, event support.
Developed and implemented various marketing campaigns aimed at increasing revenue, driving brand awareness, and client retention.
Provide executive management with clear insights into drivers of user metrics, revenue, costs, market trends, risks, and opportunities leading to revenue growth and product decisions.
Organized, hired, and managed experiential marketing promotional events.

Account Executive & Recruiter
April 2011 to December 2011Randstad Professionals SFN Group － San Francisco Richmond, CA VA

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
Personal efforts were cited as the driving force behind branch's employee-retention rate of 76% with an industry where high turnover is the norm.
Excellent interpersonal and presentation skills in managing temporary employees and gaining client confidence.
Structured and implemented programs and policies in the area of training, compensation structures, benefits packages, incentives and new-employee orientation.
Prepared prospecting presentations and sourced for talent through networking and local events.

Education

B.S : Business, Marketing, May 2011Virginia Commonwealth University － Richmond, VABusiness, Marketing

Skills

Photoshop, advertising, benefits, clarify, closing, Strong interpersonal skills, interpersonal, consulting, client, clients, delivery, designing, drivers, driving, email, executive management, fast, financial, forecasting, full life cycle, functional, Illustrator, Inventory Control, team lead, logistics, Managing, marketing, market, marketing management, materials, Access, Excel, MS Office, PowerPoint, Word, negotiating, networking, newsletters, order management, policies, presentations, presentation skills, problem solver, real-time, sales, SLA, SOP, SQL, Strategic, Structured, tables, teamwork, technical analysis, phone

Resume Overview

Companies Worked For:

Restoration Hardware
TEAM Enterprises
Randstad Professionals SFN Group

School Attended

Virginia Commonwealth University

Job Titles Held:

Project Manager
Marketing Promotions Specialist
Account Executive & Recruiter

Degrees

B.S : Business, Marketing , May 2011

Project Manager Resume Example

Resume Score: 100%

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