Summary: Sales Management Professional with over 10 years experience in online sales, financial services, and call center management. Combines deep industry knowledge with experience in building sales teams, developing individuals to move on to better opportunities, and working with partners to develop sales and marketing plans to facilitate business growth. Focused Sales Consultant with a proven record of outperforming sales objectives, exceeding service standards, and outpacing performance goals. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Effective Project Manager with
2 years of experience in the advanced fuel industry. Skilled at collaborating with various departments and working closely with coworkers for effective management. Extensive knowledge of the Electric Vehicle Market.
Skills
Staff Management
Team Bonding
Budget administration
Performance Evaluations
Microsoft Office Suite
Policy And Procedure Modification
Documentation And Control
Data Collection And Management
Expense Reports
Bookkeeping
Phone Answering
Presentation Design
Scheduling
Education
Scottsdale Community CollegeScottsdale, AZ, Expected in – –:General Studies - GPA:
Southern New Hampshire UniversityManchester, NH, Expected in 12/2022 – –:Forensic Psychology - GPA:
Assisted in developing Denver Metro Clean Cities Coalition from lower-tier Coalition to a well-respected coalition participating and partnering in DOE grants to build Colorado’s advanced fuel infrastructure.
Responsible for municipal fleet analysis for 3 municipalities to create a baseline for Green House Gas and Carbon Emissions.
Contact all stakeholders for participation in annual reporting, this led to the most stakeholder participation for reporting progress towards meeting fleet CO2 reductions.
Conduct listening sessions to gather industry-specific information for the Department of Energy.
Complete metro area fuel price reporting.
Create social media and newsletter content to increase awareness of advanced fuel technology.
Developed implementation methodologies to rein in project costs while meeting key milestones.
Eliminated discrepancies by reviewing performance, status, and safety adherence.
Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve efficiency.
Achieved project deadlines by coordinating with contractors to manage performance.
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Right At Home - Sales and Marketing Manager Huntsville, AL, 09/2010 - 01/2017
Sales and Marketing Manager: Rebuilt a 12-person Team to execute sales goals and initiatives.
Selected to participate in an in-house mentorship program to develop strong leadership teams.
Developing and motivating a team of 12 to increase sales and meet/exceed personal goals.
Assess individuals to develop coaching plans to maximize individual growth and performance via analysis of sales presentation, closing ratios and call analysis.
Increase average sales and marketing budget by 25% over 6-week period.
Utilize CRM reporting to assess progress and opportunities to improve.
Grow team members for more challenging opportunities.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Analyzed sales and marketing data for improved strategies.
Managed sales promotions and marketing strategies on major social media sites.
Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Developed and implemented SEO techniques to maximize internet traffic and presence.
Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 40% in sales.
Helped sales and marketing team members continuously improve product knowledge, skill set, and career-building potential by motivating strong revenue numbers and continued promotional success.
Spearheaded successful branding initiatives, sales strategies, and public relations approach to underpin and enhance marketing campaign deployment.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Managed and motivated sales team to increase revenue by 45% in 9 months.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
Nokia - Senior Sales Consultant Austin, TX, 04/2008 - 09/2010
Hired to build marketing relationships with residential and commercial contractors to increase Contractor ROI.
Selected to participate as a hybrid trainer to assist in coaching sales reps less than 13 weeks tenure to improve performance.
Created coaching plans, tracked implementation and measured progress towards sales goals.
Maintaining HA activity metrics of 125 dials and 3.5 hrs of talk time per day.
Consulting with business in construction industry to identify marketing needs and create a tailored internet marketing solution.
Build and maintain sales pipeline to facilitate sales.
Sales goals set at 5 accounts per week.
Maintained 102% to goal over 2 year period
Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
Utilized extensive communication and interpersonal skills to reach out to prospective leads through cold calling.
Identified prospects through various sources, including cold calling, social media and trade publications.
Met regularly with Sales Manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
Explained important information regarding features and functions for various products so that customer was knowledgeable.
Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
Identified and resolved issues regarding sales and business strategy.
Evaluated clients' needs and created plan of action to provide solutions.
Accomplishments
Social Media Marketing.
Financial Analysis.
Data Analysis.
Communication via email, social media, webinar/PowerPoint presentations and teleconference.
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