Project Manager Resume Example
PROJECT MANAGER
Personable server/bartender with more than 10 years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of wine and craft beers.
Project Manager dedicated to identifying and cultivating team members' skills and talents to improve team performance and efficiency.
Personable, organized and self-reliant quick responder and innovator that identifies solutions to reverse high-liability projects through to timely completion.
Resourceful team player and fast learner seeking to leverage background into a database administrator role with a progressive organization.
Tech-savvy Project Manager well-versed in all aspects of project management from inception to completion. Excels in recruitment and talent acquisition, as well as process reengineering and improvement.
- Performance improvements
- Cost reduction and containment
- Systems implementation
- Work flow planning
- Customer relations specialist
- Building codes and regulations
- Project management
- Safety protocol
- Quality assurance and control
- Natural leader
- Superb time management skills
- Unsurpassed work ethic
- Organized
- Detail-oriented
- Hors d'oeuvres service
- Liquor, wine and food service
- Wine pairings
- High-volume dining
- Point of Sale (POS) system operations
- Sales techniques
- In-depth food and wine knowledge
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Inspired team members by fostering positive environment and boosting employee confidence.
- Developed new analytics tool to allow senior management to understand impact of each project.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Trained and coached key team members on production techniques to establish expectations and ensure compliance with quality guidelines.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Focused on product value to decrease waste and boost customer satisfaction.
- Eliminated project lags by inspecting work-in-progress to ensure compliance and top quality control.
- Monitored team progress and enforced deadlines.
- Maintained project safety compliance with zero lost time accidents.
- Brought projects in on-time and in accordance with budget and quality standards.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Matched wines with menu items and guest preferences.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 6 to 200.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Engaged in small talk with over [Number] patrons per day to build rapport and earn repeat business.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Maintained tight financial controls with highly accurate daily registers.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
I love playing sports, or cards or any type of competition. Anything from Chess to tic-tac-toe, football to tennis, shooting pool to throwing darts...
Also, I've just started riding a mountain bike and it's awesome.
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Resume Overview
School Attended
- Homeschool - Highschool
Job Titles Held:
- Project Manager
- Fine Dining Server
- Server/Bartender
Degrees
- GED
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