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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Background

Completed Intermountain Advanced Training Program in Healthcare Delivery Improvement August ­ November 2012; Similar to Lean or Six Sigma Training. Proficient in all Microsoft programs and internet applications. Broad overview of interpersonal leadership and management styles. Twelve years' experience of Federal/State regulations, HIPAA and administrative processes. Prior enlisted (FMF/AVT) Hospital Corpsman with Marine Aircraft Group 39; Camp Pendleton, CA - Honorably discharged from the United States Navy - March 2006

Skill Highlights
  • Problem resolution ability
  • Extensive medical terminology knowledge
  • Competency in procedure development
  • Abides by infection control standards
Accomplishments

Compliance

  • Maintained compliance with regulatory standards by assisting and educating staff, developing yearly training courses and publishing monthly bulletins.

Implementation

  • Assisted in implementation of new tracking system that resulted in improved patient care. System implemented used tracking and trending reports of adverse events reports to identify potential points of improvement.

Training

  • Trained team of staff nurses in medical office procedures to guarantee consistent quality of care. Developed Policy/Procedure program to ensure standard working guidelines.
Professional Experience
Project Manager, 04/2015 - Present
F. B. Foster Hillsboro, TX,
  • Design research plans for data gathering and analysis Develop project plans identifying key issues, problems, approaches, performance metrics and resource allocation Accountable for development of project documentation for leadership and clients to facilitate sharing outcomes Cultivates and reinforces appropriate group values, norms and behaviors Leads and provide technical leadership to projects.
Project Coordinator, 01/1 - 10/2014
G4s Laredo, TX,
  • Maintained organized system of tracking, monitoring and prioritizing project management On-boarded new employees and facilitated education/training Optimized time management, daily/weekly/monthly schedules to maximize workload Maintain department budgets, payroll, supplies, purchase requisitions, capital equipment and inventory Coordinated grants/maintained compliance with regulatory processes & submission Monitored all invoice transactions for payments, supplies and sub-awards Coordinated and prepared research related materials, report preparation and distribution.
Compliance Officer/Safety Officer, 2012 - 2014
Agnes Scott College Decatur, GA,
  • Managed all Risk Management/Quality improvement projects Assisted with provider credentialing Served as Safety Coordinator/Liaison for both administrative and clinical personnel-OSHA regulation compliant Coordinated all audits, reviews, tracking/monitoring/reporting for compliance related functions Monitored variances, tracked and maintained a detailed report of all incidences/including billing issues Developed and maintained accurate logs of education/training and all personnel records Developed a Policy and Procedure database for organization Provided support and open communication with all contract companies Managed patient concerns and relations issues Improved yearly schedules, data bases and program accessibility Maintained knowledge of current Federal & State regulations and changes pertinent to organization.
Custodian, 2010 - 2012
Northwest Museum Of Arts & Culture MAC City, STATE,
  • Provided superb customer service and support daily as well as for special community events.
  • Efficiently managed personal schedule and time to productively accomplish tasks.
Letter Carrier/Associate Supervisor, 01/2007 - 01/2008
United States Postal Service City, STATE,
  • Streamlined productivity and monitored improvement of mail distribution operations.
  • Established action plans to define personnel coverage for day-to-day mail delivery routes.
  • Developed daily schedules and delivery routes per zip code for up to 46 letter carriers daily.
  • Coordinated and scheduled mandatory safety training for letter carriers on a routine basis.
FMF/AVT Hospital Corpsman, 2002 - 2006
United States Navy City, STATE,
  • Rotated through different treatment areas of hospital and clinics Produced 280 US Marine medical records for the Commanding Generals Inspection: received zero discrepancies Administered acute medical care to Marines and Sailors during daily sick call Assisted with development of strategic training plans, monthly training and education for aviation personnel Organized and conducted quarterly enlisted and officer student squadron orientation program Administered physical assessments for aviation and general duty standards.
Hearing Conservation Program Manager, -
FMF/AVT Hospital Corpsman City, STATE,
  • Managed mandatory scheduling requirements for annual hearing tests for all aviation and maintenance personnel.
  • Supervised three junior Sailors responsible for conducting aviation physicals and related tests.
  • Responsible for conducting performance reviews/corrective action when necessary.
  • Maintained training/education records and documents for personnel and hearing equipment.
Morale, Welfare and Recreation Coordinator, -
FMF/AVT Hospital Coprsman City, STATE,
  • Successfully conducted monthly events designed to boost unit morale and welfare.
  • Planned yearly holiday parties and activities for unit members and their families.
  • Enhanced esprit de corps and improved working relations among comrades.
  • Organized committee meetings and clinic wide functions.
Education and Training
Masters of Public Administration: PubliC Administration, Expected in March 18, 2012
-
Eastern Washington University - Spokane, WA
GPA: GPA: 3.80

GPA: 3.80

Bachelor of Science Degree: Community Health, Expected in March 2011
-
Eastern Washington University - Cheney, WA
GPA: GPA: 3.79
Community Health GPA: 3.79
Select One: Military, Expected in March 2006
-
United States Navy - ,
GPA:

Fleet Marine Force/Aviation Medical Technician, Hospital Corpsman

Skills
administrative, billing, budgets, clients, customer service, database, delivery, documentation, grants, Inspection, inventory, leadership, materials, meetings, mail, payroll, performance reviews, personnel, processes, project management, project plans, purchase requisitions, Quality improvement, reporting, research, Risk Management, Safety, scheduling, strategic, Technician, time management, zip
Certifications

Health Services Administration Certificate; Eastern Washington University

Affiliations

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Resume Overview

School Attended

  • Eastern Washington University
  • Eastern Washington University
  • United States Navy

Job Titles Held:

  • Project Manager
  • Project Coordinator
  • Compliance Officer/Safety Officer
  • Custodian
  • Letter Carrier/Associate Supervisor
  • FMF/AVT Hospital Corpsman
  • Hearing Conservation Program Manager
  • Morale, Welfare and Recreation Coordinator

Degrees

  • Masters of Public Administration
  • Bachelor of Science Degree
  • Select One

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