Service-oriented Sales Professional offering 7 years of experience developing and maximizing outside/inside sales, client services, lead generation development, account management and territory development. Diligent in building and retaining relationships by providing support and attentive service. Successful record of expanding network connections through persuasive brand imaging.
Customer Relationship Management
Project Manager, 06/2019 to Current Company Name – City, State
Supported and implemented strategic initiatives surrounding sales, business operations, systems, contract renewals, customer relations and key account retention.
Delivered strategic assistance to potential lessees looking for initial, recurring or renewed lease with varying contract dates in Naperville, Aurora, Oswego, Plainfield and Bolingbrook area.
Managed Staging and preparing of homes and properties for clients before arrival/Move in.
Monitored metrics and marketing investments to assess performance and implement continuous improvements.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increased client base 20% within 6 consecutive months.
Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Resurrected and monetized dormant leads to build book of business and increase revenues.
Developed highly profitable pipeline based on multiple sales penetration techniques.
Increased client base 25% by improving internet and phone leads processes.
Tracked sales data to assess trends and make proactive strategy changes.
Built and strengthened long-lasting client relationships based on accurate price quotes and client-centric terms.
Organized promotional events and interacted with community to increase sales volume.
Project Manager, 05/2018 to 05/2019 Company Name – City, State
Managed high energy teams while exceeding monthly revenue and sales goals.
Exceeded regional annual sales targets by average of 20% in 2018.
Strategically monitored overall customer satisfaction throughout sales process.
Responsible for growth, success and development of new and existing accounts.
Assessed past, present, future costs forecast trends, income statements and other metric related reporting associated with growth and revenue enhancement.
Created solutions and marketing strategies for B2B sales initiatives.
Managed book of business worth 2.5 Million across 20-30 accounts.
Lead teams in Maximizing efficiency through effective resource allocation and customer account management while nurturing client relationships.
Enhanced branding initiatives by strengthening program outreach and increasing communication via marketing and public relations.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Improved sales processes to streamline customer acquisition and on-boarding strategies.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase customer base.
Grew market penetration and sales figures by leveraging key relationships and personally overseeing negotiations resulting in 25% revenue increase eight consecutive months.
PROJECT COORDINATOR, 01/2016 to 01/2018 Company Name – City, State
Coordinated presentations for consumers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
Fostered positive and performance-oriented environment by implementing successful reward systems.
Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
Assisted in Team development through training, strategic planning, mentor and helping staff members build relationships with existing consumers.
Evaluated existing procedures and made proactive adjustments to meet changing demands.
Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
Managed confidential documents, created spreadsheets and generated weekly reports.
Promoted efforts to maintain high levels of productivity/ revenue growth by client satisfaction training and promoting key communication skills necessary to increase new services to existing and future consumers.
Collaborated with executive team to create new strategic business referral processes to surge revenue which increase company's Net Promoter Score by 5 points.
Manager/Sale Consultant, 11/2013 to 08/2017 Company Name – City, State
Recruited, interviewed, and hired site sales associates.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Illinois State University
Job Titles Held:
Bachelor of Science : Recreation Management , 12/2009 Associate of Arts : Graphic Design , 05/2005
Create a job alert for [job role title] at [location].