LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Seeking to obtain a position that will allow me to use my customer service background, strong communication skills and organizational skills. Dedicated professional with a bachelor’s degree that will allow the use and growth of current skill set. Organized project management intern committed to achieving operational objectives of each project by contributing to strategic plans and reviews. Hands-on experience planning, analyzing and implementing assigned projects and establishing schedules and project parameters. Solves critical issues in time-sensitive environments. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Safety-conscious security personnel with excellent communication skills and eye for detail. Skilled at handling and resolving conflicts professionally.

Skills
  • Safety and security
  • Physical stamina
  • Surveillance
  • Communication
  • Troubleshooting
  • Quotes and sales
  • Client needs analysis
  • Account management
  • Project planning and development
  • Advanced Problem Solving
  • Strategic Planning
  • Insurance Knowledge
Work History
Project Management Intern, 10/2019 to Current
Act SecondStockton, AZ,

Prepared and filed documents and collected data to track performance and efficiency.

  • Tracked project performance to analyze successful completion of short- and long-term goals.
  • Identified project scopes, constraints, risks and deadlines.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Security Officer Residential, 11/2019 to 02/2021
Allied UniversalPleasant Hill, CA,
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
PACKER/MOVER, 06/2019 to 10/2019
Total Wine, ,
  • INTERSTATE MOVING, RELOCATION ANDLOGISTICS, , Interstate.
  • Transport household items and commercial equipment from their origin to the destination.
  • Manually lifting heavy items.
  • Properly wrap equipment and furniture.
  • Box-pack items, including breakables and valuables.
  • Disassemble and reassemble furniture and equipment.
  • Be polite and courteous with the customer.
  • Answer any concerns the customer may have.
  • Work well with other members of your team.
Allstate insurance agent/customer service representative, 04/2017 to 04/2019
Allstate, ,
  • Sell a variety of insurance products to businesses and individuals.
  • Answer any questions or concerns policy holders have with their insurance claims.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Sent reminders of premium payments and notified customers of any rate changes.
  • Monitored insurance claims to ensure they were settled equitably for both client and insurer.
  • Presented claims for insurance benefits when dealing with auto accidents and natural disasters.
Overnight stock associate, 02/2018 to 07/2018
Home Depot, ,
  • Ensured the store is stocked and ready for business every day.
  • Load and unload trucks move material from the receiving area throughout the store.
Education
MBA: Project Management, Expected in 05/2022
Liberty University - Lynchburg, VA
GPA:
Bachelor of Science: International Business, Expected in 07/2020
Liberty University - Lynchburg, VA
GPA:
Skills
  • Safety and security
  • Physical stamina
  • Surveillance
  • Communication
  • Troubleshooting
  • Quotes and sales
  • Client needs analysis
  • Account management
  • Project planning and development
  • Advanced Problem Solving
  • Strategic Planning
  • Insurance Knowledge
Work History
Project Management Intern, 10/2019 to Current
Noel TransportationNewport News, VA

Prepared and filed documents and collected data to track performance and efficiency.

  • Tracked project performance to analyze successful completion of short- and long-term goals.
  • Identified project scopes, constraints, risks and deadlines.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Security Officer Residential, 11/2019 to 02/2021
Allied Universal SecurityAshburn, VA
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
PACKER/MOVER, 06/2019 to 10/2019
Interstate ,
  • INTERSTATE MOVING, RELOCATION ANDLOGISTICS, , Interstate.
  • Transport household items and commercial equipment from their origin to the destination.
  • Manually lifting heavy items.
  • Properly wrap equipment and furniture.
  • Box-pack items, including breakables and valuables.
  • Disassemble and reassemble furniture and equipment.
  • Be polite and courteous with the customer.
  • Answer any concerns the customer may have.
  • Work well with other members of your team.
Allstate insurance agent/customer service representative, 04/2017 to 04/2019
Allstate,
  • Sell a variety of insurance products to businesses and individuals.
  • Answer any questions or concerns policy holders have with their insurance claims.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Sent reminders of premium payments and notified customers of any rate changes.
  • Monitored insurance claims to ensure they were settled equitably for both client and insurer.
  • Presented claims for insurance benefits when dealing with auto accidents and natural disasters.
Overnight stock associate, 02/2018 to 07/2018
Home depot,
  • Ensured the store is stocked and ready for business every day.
  • Load and unload trucks move material from the receiving area throughout the store.

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Resume Overview

School Attended

  • Liberty University
  • Liberty University

Job Titles Held:

  • Project Management Intern
  • Security Officer Residential
  • PACKER/MOVER
  • Allstate insurance agent/customer service representative
  • Overnight stock associate

Degrees

  • MBA
  • Bachelor of Science

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