An analytical, versatile and results-driven professional, committed to cultivating, implementing and monitoring strategic workflow processes and innovative project management solutions. Performance reflects sound judgment, integrity and the ability to react rationally under highly demanding conditions. Recognized as a collaborative, determined and engaging team player, committed to exceeding corporate objectives and individual goals
Project Management | 01/2019 to Current FISERV, INC - PARSIPPANY NJ - Parsippany, NJ
Completed a Platform Migration project resulting in the conversion of over 500 Financial Institutions over to the FIserv Platform
Head Project Specialist in charge of Documentation to convert multiple Financial Institution acquired by Fiserv, INC. from Elan Financial Services
Managed several hundred Projects including various tasks such as setting up Denovo Clients, Obtaining Licenses from Visa, Mastercard or other multitude of Pin Networks, conducting Platform Migrations, establishing new Credit and Debit bins as well as numerous other tasks and functions
Coordinated Projects through a litany of teams, including balance teams, ATM teams, Project Specialists, Key Teams as well as many others.
Had direct contact with clients, guiding them throughout the project to complete the scope at hand, providing updates to the progression of each project and communicating clear and informative instructions on the necessary steps to complete the project goal.
Legal Document Coordinator | 10/2015 to 10/2017 Johnson & Johnson - New Brunswick, New Jersey
Proactively planned and managed the lifecycle of large-scale legal documentation projects; corresponded daily with domestic/foreign law offices regarding submitted applications for patent processing.
Ensured the execution of Power of Attorney (POA) documents required by patent/trademark office associates.
Obtained signatures of inventors claiming priority to patent application submissions; prepared notary certified U.S.
Assignment compositions for submission to affiliated law offices; facilitated the successful execution and delivery of requisite documents to legal representatives according to stringent deadlines.
Oversaw the legalization process of POA and notary certified Assignment documents as required.
Handled the delivery of POA and U.S.
Assignments to law offices for finalization of patent processing.
Completed ad hoc projects that required coordination across the senior legal team.
Shift Supervisor | 08/2013 to 09/2015 BARNES & NOBLE COLLEGE - PISCATAWAY, NJ
Managed and oversaw the full scope of operations ensuring a smooth running and cost-efficient enterprise.
Trained and supervised 15+ employees; fostered a strong sense of dedication and teamwork; fueled positive employee/management relationships; transformed personnel into results-driven, customer-focused teams.
Devised and implemented strategies and processes to increase sales, optimize workflow and streamline operations.
Planned and coordinated logistic and administrative deliverables for the leadership team.
Identified synergistic opportunities across channel team deliverables.
Engaged in inventory management, quality control and loss prevention; interacted with third-party vendors to request product delivery based on projected sales.
Generated and analyzed P&L and product price variance reports; collaborated with company market analysts to evaluate strong and weak selling products.
Provided timely, courteous and efficient customer assistance ensuring the delivery of best-in-class products and services; demonstrated professionalism, composure and integrity to solve complex problems.
Consistently analyzed operations to determine areas of enhanced customer satisfaction, competitiveness, profitability and standardization.
Education and Training
AVTECH INSTITUTE oF TECHNOLOGY - SOUTH PLAINFIELD - NJ
Professional Scrum Master I (PSM I) certification Date Awarded
Project Management Institute
Business Analyst Program
Proficiencies in Business Analyst Knowledge Areas
Completion of Required Contact Hours
WILLIAM PATERSON UNIVERSITY - WAYNE, NJ
Master of Business Administration
Management, Marketing, 2011
TEMPLE UNIVERSITY - PHILADELPHIA, PA
Bachelor of Arts
Journalism, Magazine Writing, 2008
Project Management & Support
Agile project management
Microsoft Office 365: Word, Excel, PowerPoint, Outlook, OneNote, Access
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Companies Worked For:
FISERV, INC - PARSIPPANY NJ
Johnson & Johnson
BARNES & NOBLE COLLEGE
AVTECH INSTITUTE oF TECHNOLOGY - SOUTH PLAINFIELD
Project Management Institute
WILLIAM PATERSON UNIVERSITY
Job Titles Held:
Legal Document Coordinator
Professional Scrum Master I (PSM I) certification Date Awarded Business Analyst ProgramProficiencies in Business Analyst Knowledge Areas Master of Business Administration Bachelor of Arts
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