project logistics manager resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Successful Project / Logistics Manager experienced in forming strategic partnerships and participating in complex negotiations to achieve business objectives. Highly effective in strategic planning and problem solving with experience troubleshooting and resolving complex logistics and transportation issues. Offering these skills and 6 years of service in field.

  • Transportation Management Systems
  • Customs Compliance
  • Staff Management
  • Work Planning and Prioritization
  • Project Management
  • Technical Presentations
  • Documentation and Reporting
  • Quality Assurance
  • Detail Oriented
  • Verbal and Written Communication
  • Customer Relationship Management
  • Logistics Management
  • Safety Standards
  • Import and Export Operations
  • Deadline Driven
  • Conflict Resolution
  • Critical Thinking
  • Logistics Analysis
  • Product Transportation
  • Problem-Solving
  • Warehouse Safety
  • Cost Analysis
12/2015 to Current
Project / Logistics Manager Jabil Inc. Memphis, TN,
  • Ensure a productive work environment successful and efficient delivery products
  • Responsible for effective team training for higher productivity for results to align with operational standards and company values
  • Direct the logistics of multi-team product delivery
  • Deliver daily updates reporting on the weekly set of orders
  • Identify workflow deficiencies and integrated new technologies to mitigate them
  • Maintain high standards of internal and external customer service.
  • Work collaboratively with customers and staff at various levels.
  • Identify and resolve shipping and packaging errors.
  • Lead and manage projects to support logistics efforts and plans.
  • Relay information between drivers and recipients regarding ETA and potential delays.
  • Implement ordering, tracking and billing systems and associated processes to streamline procedures.
  • Manage multiple small and large-scale projects in cross-functional environment.
  • Consistently meet company and department objectives within budget and time constraints.
  • Collaborate effectively in cross-functional team-oriented environment.
  • Coordinate with freight forwarders to expedite international shipments.
  • Log, process and follow up on merchandise authorization shipments in databases.
  • Strengthen operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Update customers and interdepartmental employees on critical shipments upon request.
  • Perform needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
  • Manage day-to-day shipping and receiving
  • Create and enforce policies and procedures for entire logistics team.
  • Develop and maintain systems and processes to move domestic and international freight at best cost to achieve business objectives.
  • Organize warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Oversee inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Provide detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
12/2013 to 12/2015
Assistant Supervisor Fidelity Investments Belleville, MI,
  • Implemented a priority queueing system to ensure the effective coordination of product delivery with consideration for potential order issues
  • Maintained detailed documentation on inventory with notation for product manufacturing and order cadence based on supply
  • Provided logistics expertise across departments to assign company resources for technician services
  • Oversaw day-to-day operations by providing employee supervision, monitored client satisfaction, and facilitated contract management
  • Developed scalable workflows to increase order volume while maintaining service quality
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Filed paperwork and submitted reports to upper management.
  • Delegated daily tasks to team members to optimize group productivity.
  • Oversaw employee supervision, client satisfaction, contract management and daily work.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Kept detailed records of department resource usage and expenses.
  • Increased volume of work while maintaining high level of accuracy and quality.
  • Updated policies and procedures to maximize team efficiency and productivity.
  • Performed yearly evaluations to update annual goals.
  • Executed in-store training sessions to educate employees on products and company policies.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
12/2010 to Current
Financial Representative Primerica Financial Services City, STATE,
  • Conducted impactful presentations to educate current and potential clients on financial literacy and accompanying company products
  • Identified key performance indications on client success based on the implementation of financial plans, client gain and client retention
  • Trained new financial representatives to successfully incorporate workflow processes
  • Secured $500k of long-term financial products across all client accounts
  • Secured long-term customer accounts, providing recommendations to promote service effectiveness and benefits to exceed client goals and needs.
  • Developed and maintained relationships with customers and assisted in generating sales opportunities.
  • Built positive and productive customer connections to drive consistent sales.
  • Applied strict company and regulatory standards when producing contracts and documentation.
Education and Training
Expected in to to
: Architecture
Sheridan College - Brampton, ON
Expected in 2014 to to
: Canadian Securities Certificate
Investment Funds Institute of Canada - Mississauga, ON
Expected in 2011 to to
: Life Licensing Qualifying Program Certificate
Primerica Financial Services University - Mississauga, ON,

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Resume Overview

School Attended

  • Sheridan College
  • Investment Funds Institute of Canada
  • Primerica Financial Services University

Job Titles Held:

  • Project / Logistics Manager
  • Assistant Supervisor
  • Financial Representative


  • Some College (No Degree)

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