Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Results-oriented Project Manager with more than 10 years of experience in Construction & Real Estate industry. Demonstrated ability to manage and deliver projects on time and within budget. Extensive knowledge of residential and commercial projects, financial operations and employee relations. Entrepreneurial mindset and skilled in developing trusted relationships.

  • Project Management
  • Advanced problem solving
  • Safety and compliance
  • Construction management
  • Team Bonding
  • Budgeting & Scheduling
  • Great Communication
  • Fluent in Spanish
  • Building, demolition and renovation
  • Reading blueprints
  • Inspection principles
  • Interior and exterior renovation
  • Knowledgeable in construction safety
  • Excellent customer relations
  • Decision-making
  • Microsoft Office
  • Performance improvements
  • Customer relations specialist
  • Permit processing
02/2009 to 07/2019 Project & Design Manager Ramboll Environ | Farmers Branch, TX,
  • Coordinated design meetings and decisions across many internal departments and teams.
  • Coordinated project planning and execution with team members and team leads.
  • Championed customer experience through expert analyzation and communication.
  • Set goals, formalized policies and enforced operational standards to maximize team performance and keep project on-task.
  • Assessed vendor products and maintained positive vendor relations.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Worked with third-party vendors to streamline appropriate processes for product storage, transportation and disposal.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion.
  • Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
  • Managed homebuilding construction through all phases to coordinate delivery of quality homes meeting both company and customer expectations.
  • Evaluated subcontractor bids and identified most qualified and economical candidates, establishing advantageous contracts and cutting costs.
  • Verified completed projects met approved time, quality and cost estimates.
  • Collaborated with contractors, architects, engineers and public agencies to complete projects within timeline limitations and budget constraints.
  • Guided and directed third-party inspectors through project construction, commissioning and closeout.
  • Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
  • Optimized processes and supervised 30 employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Evaluated employee performance on weekly basis and conveyed constructive feedback to improve skills.
01/2015 to 04/2019 Real Estate Office Manager Dean Adams Residential Brokerage | City, STATE,
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Recruited, hired, trained and supervised staff and implemented mentoring program that offered positive employee engagement.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Resolved issues through active listening and open-ended questioning, escalating major problems.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
  • Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
  • Increased home sales through persuasion, negotiation and ability to close.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
  • Wrote contracts to outline sales and purchases of properties.
  • Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
  • Promptly responded to tenant complaints and concerns.
  • Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Communicated with landlord regarding building and tenant issues.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Fostered relationships with vendors to foster positive working relationships.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Effectively supervised staff of 50 personnel by implementing company policies, protocols, work rules and disciplinary action.
04/2000 to 02/2015 Office Manager /Real Estate Broker Associate Synergy Real Estate Inc | City, STATE,
  • Established and developed real estate agency, driving recruitment and operational growth.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Compared properties possessing similar features to determine competitive market prices.
  • Generated lists of properties for sale, locations, descriptions and available financing options.
  • Managed 30 agents and assisted 260 potential property buyers to achieve residential goals.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Exceeded annual sales goals 20 % with innovative sales techniques.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted clients in financial planning for purchase.
  • Coordinated property advertisements for print, digital and social media channels.
Education and Training
Expected in | Business Administration Brigham Young University, Provo, UT GPA:
Expected in | License Tax Preparer HR Block School , Sacramento, CA GPA:
Expected in | Real Estate License Consumes River College , Sacramento, CA GPA:
Expected in | OSHA Las Positas College, Livermore, CA GPA:

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School Attended

  • Brigham Young University
  • HR Block School
  • Consumes River College
  • Las Positas College

Job Titles Held:

  • Project & Design Manager
  • Real Estate Office Manager
  • Office Manager /Real Estate Broker Associate


  • Some College (No Degree)

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