Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Certified Payroll Reporting
Conflict Resolution
Construction Accounting
Contract Management
Customer Relationship Management
Facilities Management
Job Costing
Microsoft Office
Permitting
QuickBooks
Reports Generation
Vendor Management
Interpersonal Communication
Schedule Management
System Development and Administration
Work History
Project Coordinator, 07/2019 - Current Insight Enterprises, Inc. – Atlanta, GA,
Obtain required permits and maintain business licenses from all required municipalities.
Coordinate and schedule all required inspections with city and utility company inspectors.
Request, review, and accept new work orders.
Collaborate with electrical foreman to provide estimates for new projects.
Coordinate and schedule main electrical panel upgrades, electrical vehicle charging installations, and gas meter relocations.
Prepare and track status of preliminary lien notices, invoices, and lien releases as needed.
Supervise multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Coordinate proposals for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
Keep projects on schedule by managing deadlines and adjusting workflows as needed.
Drive operational improvements which resulted in savings and improved profit margins.
Perform routine data entry or other office support activities, including creating, distributing or filing documents.
Project Administrator, 10/2018 - 07/2019 Arcosa, Inc. – Dallas, TX,
Fielded incoming calls and email messages to assist in scheduling appointments and to provide customer service to new and existing clients.
Compiled necessary marketing analysis reports.
Assisted operations team with distributing invoices, generating purchase orders, account reconciliation, and data entry.
Assisted with design, implementation, and maintenance of company estimating and customer relationship management software program.
Requested required insurance documents, liens, and waivers on all projects.
Created and maintained project manuals.
Process and distribute certified payroll reports on a weekly basis.
Compiled product submittals and distribute as needed.
Compiled documents for close out packages consisting of warranties, invoices, change orders, and billings.
Executed on-time, under-budget project management on complex financial issues for senior leadership.
Handled scheduling of subcontractors and staff to complete projects within required timeframes.
Wrote numerous project proposals in conjunction with company and departmental goals according to strict timelines.
Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
Digitally archived weekly progress and technical knowledge base photographs of all assigned projects.
Guided and directed third-party inspectors through project construction, commissioning and closeout.
Worked with inspectors, workers, and unions, to conduct weekly status updates.
Operations Assistant, 03/2016 - 10/2018 Care.Com – Palo Alto, CA,
Tracked and ensured that proper releases were requested and received for all required invoices, payments and/or non-performance months.
Prepared labor and job cost reports for project managers.
Prepared and submitted Certified Payroll Reports in compliance with contracts.
Obtained required insurance from all Subcontractors on projects and ensure that coverage is maintained.
Obtained required W9 and Contractors' License information for all new subcontractors and vendors.
Tracked all incoming Preliminary Lien Notices for subcontractors, suppliers and any sub-tier subcontractors and suppliers.
Utilized Procore regularly to complete job tasks, developing advanced proficiency.
Assisted with day-to-day operations of facility, including scheduling and customer service.
Primarily manage the day-to-day operations of the parking facility
Manage financials for the parking facility, ensuring adherence to budget.
Responsible for general day-to-day operations of 33 apartment/loft style homes and
five retail spaces in conjunction with the parking facility
Conduct tours for prospective residents, and process applications with credit
screening.
Implement and maintain effective lease renewal programs keeping resident retention
at 90-100%
Process invoices and rental payments
Manage overall building maintenance including coordination and scheduling unit
turns, addressing resident maintenance requests, and maintaining cleanliness of all
common areas.
Manage and maintain building facilities and service contracts for all building systems.
Education
B.A: Communication, Health Communication, Expected in 05/2013 - Coastal Carolina University - Conway, SC, GPA:
Certifications
Procore Certification: Project Manager at GC (Core Tools),
August 2018 to Present
Procore Certification: Subcontractor
September 2018 to Present
Procore Certification: Project Manager at GC (Project Management) September 2018 to Present
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