Certified project management professional equipped with eight years of business operations and customer service experience. Successful at taking on diverse projects tasks to meet tight deadlines. Polished in implementing continuous enhancements and collaborating with others to execute projects and achieve company goals. Focused and practiced in leading multiple simultaneous projects leveraging proven project management tools. Currently seeking an opportunity to work in cross-functional environments where I can bring my verbal and written communication skills paired with progressive work in financial analysis and project coordination.
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Promoted to Project Coordinator after consistently contributing to the completion of various versatile projects and programs. Charged to manage a portfolio of projects to drive on-time deliverables within project scope and budget. Also responsible for establishing and maintaining quality performance metrics to meet objectives, and liaising with project managers to evaluate scope and define milestones and deadlines.
Key Highlights:
Joined a versatile and agile team supporting continued system development and maintenance. Responsible for staying abreast of new functionality added through regular software releases, communicating and responding to help desk requests across multiple mediums, and applying basic principles, theories, and concepts to job assignments. Exhibited technical and operational proficiency in solving problems of moderate complexity.
Key Highlights:
As the CEO of Glam Aesthetics, my responsibilities include full self-operation, coordination, scheduling, responding to customers by phone, email, face, in person and over chat for lash appointments. I conduct one on one customer lash consultations and provide a visual look and style of the customer’s request to meet all customers’ needs to the most satisfactory level possible.
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