Project Coordinator Resume Example Clayton Homes

PROJECT COORDINATOR

Professional Summary

Seasoned Project Coordinator offering 7 years of experience in office management, project management, and land development. Successful in coordinating meetings and projects, improving policies and procedures, streamlining daily functions and strengthening relationships with colleagues, associates and partners.

Skills

Stakeholder Relations
Team Leadership
System Development and Administration
Document Oversight
Scheduling
Budgeting
Project management
Schedule management

Building operations
City and county regulations
Customer service-focused
Contract negotiation
Financial budgeting and reporting
Property tours and inspections
Staff management

Work History

Project Coordinator, 04/2017 to Current
Clayton Homes – Boise, ID

Tracked all hours and expenses to keep project on task and within budgetary parameters.
Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
Liaised between construction facility and sales department, facilitating communications and keeping appropriate parties updated on project developments.
Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Gathered requirements for ongoing projects and organized details for management use.
Maintained project schedules by managing timelines and making proactive adjustments.

Customer Service Director, 10/2015 to 10/2016
FiftyFlowers – Boise, ID

Established and monitored standards for customer service by using recognized and comprehensive benchmarks.
Worked closely with sales departments to gain feedback and identify areas to improve support performance and improve service.
Maintained consistent and open channels of communication with organization leaders, informing of current customer issues, solutions and trends.
Generated and compiled regular reports of sales leads and upsell opportunities through customer interaction and distributed reports to organization leaders.
Provided strong organizational leadership and crisis management through exemplary behavior, remaining calm during customer crises and quick to offer corrective solutions based on 7 years of experience.
Identified tasks crucial to high customer satisfaction levels through employee motivation and mentoring, empowering customers by offering variety of solutions and applying findings to future events.
Interpreted management directives to define and document administrative staff processes.
Prepared daily sales and KPI reports to assist business leaders with key decision making and strategic operational planning.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.

Recruiter, 10/2014 to 10/2016
Progressive Nursing – Boise, ID

Reviewed job applications to identify, vet and recommend optimal candidates.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Developed targeted strategies to locate and onboard specific candidate types, meeting short- and long-term business objectives.
Developed and deepened relationships with college campus representatives to establish recruitment pipeline.
Followed up with notable applicants sourced via pipelines, events and job fairs.
Screened all applicants based on qualifications and background to meet and exceed rigorous standards.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Worked with marketing to develop and implement candidate recruiting campaigns.
Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Maintained current understanding of state and federal policies such as EEO and ADA.
Led creation of recruiting plans for all open positions.
Reached out to qualified referral candidates to obtain applications.
Arranged advanced interviews between prospective employers and job candidates.
Sourced for qualified candidates while screening interviews to identify best prospective team member.
Developed salary proposals for new recruits.
Scheduled interviews with other healthcare professionals.
Networked with industry contacts, association memberships and associates.
Visited colleges and job fairs to inform people about job opportunities.
Networked at corporate events to find potential employees.

Education

Some College (No Degree): Criminal JusticeBoise State University - Boise, ID

Certifications

Project Management - BSU 2019

(CAPM Testing 2020)

Resume Overview

Companies Worked For:

Clayton Homes
FiftyFlowers
Progressive Nursing

School Attended

Boise State University

Job Titles Held:

Project Coordinator
Customer Service Director
Recruiter

Degrees

Some College (No Degree) : Criminal Justice

Project Coordinator Resume Example

Resume Score: 80%

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