project coordinator resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Versatile Project coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Skills
Search Engine Optimization
Technical Analysis
Virtualization
Project Management
Product development
Document oversight
Work History
08/2016 to CurrentProject CoordinatorMc Kim & Creed | Charleston, SC,
Managed multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Kept projects on schedule by managing deadlines and adjusting workflows.
Gathered requirements for ongoing projects and organized details for management use.
Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Tracked all hours and expenses to keep project on task and within budgetary parameters.
01/2013 to 08/2016Case Management SpecialistCross Country Home Services, Inc. | Boca Raton, FL,
Provided direct services to over 200 clients, including safety planning, crisis intervention, case management and advocacy.
Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures
Referred families to shelters, legal resources and educational programs
Provided direct services to clients, including safety planning, crisis intervention, case management and advocacy
01/2012 to 08/2013Store ManagerTommy Bahama | Palm Desert, CA,
Managed inventory control, cash control and store opening and closing procedures.
Assisted over 50 team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Resolved customer service issues promptly.
Optimized store displays and appearance via strategic merchandising.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Rotated merchandise and displays to feature new products and promotions.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Controlled store inventory and reviewed cash handling and operations reports.
Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
Exhibited excellent people skills during interaction with employees and customers.
Completed routine store inventories.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Trained team members in successful strategies to meet operational and sales targets.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Trained and developed new employees for ease of transition into team.
Answered questions about store policies and addressed customer concerns.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Completed daily paperwork and computer entry of sales data as established by management.
Protected store from loss or theft by setting and enforcing clear security policies.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Supervised guests at front counter, answering questions regarding products.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Expected in 01/2010 to to Bachelor of Arts | Business CommunicationsIvy Tech Community College of Indiana, Indianapolis, INGPA:
Expected in 2004 to to High School Diploma | West Side Leadership Academy, Gary, INGPA:
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