SEARCH

Project Coordinator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ML
PROJECT COORDINATOR
Professional Summary

Experienced Office Management and Administration Professional with 20 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Work History
Company Name - Project CoordinatorCity, State11/2018 - 03/2020
  • Utilize the schedule and dispatch functionality in Astea and assign the service call to the optimal technician based on skills, territories, customer preferred technician (if applicable), availability of the technician, service contract response time, practicality of the call and proximity to the customer.
  • Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
  • Demonstrate the ability to prioritize scheduling back orders in addition to tracking and resolving customer issues.
  • Reassign work as needed to manage customer's expectations making judgments based on current workloads and priorities.
  • Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
  • Process invoices and make collections calls on a weekly basis.
  • Manage all national accounts (Cintas National, Consolidated Fire Protection, Cintas Houston, VFS Fire & Security, API-National Service Group).
  • Develop training protocols for office and field personnel.
  • Coordinate ongoing inspections and projects for STCH Houston.
  • Accounts Payable and Collections for the STCH Houston project.
  • Attending on site meetings regarding permits, projects, and scheduling.
  • Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed.
  • Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
  • Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
  • Communicated with Life Safety team members to keep project on schedule.
Company Name - Senior Contracts AdministratorCity, State03/2016 - 11/2018
  • Oversee the preparation and revision of contracts that involve the purchase of sale of goods and services.
  • Manage multiple business properties financial accounts (Utilities, 1099's, etc.).
  • Oversee proposal planning and administration of contracts.
  • Negotiate terms and conditions.
  • Prepare contract briefs and revisions summarizing contractual requirements and budgets.
  • Track authorizations and correspondence.
  • Prepare contract change notices, monitor contractor performance, including the reporting and status of contractor and owner deliverables.
  • Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules.
  • Prepare and disseminate information to appropriate employees regarding contract status.
  • Ensure that contractor follows legal requirements, owner specifications and government regulations.
  • Maintain and issue Certificates of Insurance per contract.
  • Created and implemented document management system for project contracts, subcontracts and bids.
  • Reviewed contracts by verifying accuracy and resolving discrepancies.
Company Name - Senior Marketing AssistantCity, State03/2014 - 02/2016
  • Served as executive assistant to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.
  • Possess strong multi-tasking skills, with ability to simultaneously manage various projects and schedules.
  • Handled the company's online presence - regularly updated the company's various social media accounts (LinkedIn, Facebook and Twitter), created blogs and mailing lists, updated contact information.
  • Review all contracts and agreements, along with pricing estimates prior to submission to clients.
  • Conduct internet research to obtain possible projects, distributing information and necessary documents to sales and business development teams.
  • Monitored ongoing marketing campaigns and maintained pertinent documents.
  • Coordinate, participate and/or represent company in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
  • Develop marketing materials for multiple divisions, including prospecting, coordinating and researching for events and trade publications for Power Transmission and Cathodic Protection.
  • Worked closely with web developers to create a new website and e-commerce site.
Company Name - Regional Sales ManagerCity, State06/2009 - 02/2013
  • Oversaw regional and local sales managers and their staffs, financial goals, sales and marketing.
  • Planned and directed all staffing, training, and performance evaluations to develop and control sales and service programs.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Develop and implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • https://www.linkedin.com/in/marielord25/
Skills
  • Accounts Payable
  • Business development
  • Contracts
  • Scheduling
  • E-commerce
  • Trade shows
  • Fire Protection
  • Invoicing
  • Product-marketing
  • Team Leadership
  • Microsoft Office
  • Adobe InDesign
  • SharePoint
  • Epicor
  • Astea
  • AX Financial Software
  • SERP
  • Timberline
  • Sage
  • LMS expertise
Education
12/2019UNIVERSITY oF HOUSTON-DOWNTOWNCityBachelor of Science: Business Administration And Management
  • Graduated with 3.5 GPA
  • Minored in Marketing
05/2015Lone Star College SystemCity, StateAssociate of Science: Business Management
  • Graduated with 4.0 GPA
  • Graduated magna cum laude
  • Minored in Human Resources Management
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • UNIVERSITY oF HOUSTON-DOWNTOWN
  • Lone Star College System

Job Titles Held:

  • Project Coordinator
  • Senior Contracts Administrator
  • Senior Marketing Assistant
  • Regional Sales Manager

Degrees

  • Bachelor of Science : Business Administration And Management
    Associate of Science : Business Management

Similar Resumes

View All
Project-Coordinator-resume-sample

Project Coordinator

Hillsboro, Oregon