LiveCareer-Resume

project coordinator resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Network Technician experienced in LAN/WAN design, installation and management in Cisco environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting. Professional, detail-oriented Network Administrator motivated to drive projects from start to finish as part of dynamic team.

Skills
  • Network support Engineer.
  • Creative problem solving
  • Report preparation
  • Multi-line phone talent
  • Technical support
  • Data entry
  • Quick learner
  • Account management
  • Computer proficient
  • Good listening skills
  • Technical issues analysis
  • TCP/IP
  • Wide-area Networks
  • Cisco switch and routing
  • CISCO installations
  • Cisco switching expertise
Work History
Project Coordinator, 11/2019 to Current
Trace3Irvine, CA,

Cuurently working.

Customer Service Representative, 03/2017 to 07/2018
Altra Holdings, Inc.Kansas City, KS,
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Compiled customer feedback and recommended service delivery improvements to management
  • Consulted with outside parties to resolve discrepancies and create effective solutions
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
IT Associate, 05/2011 to 11/2015
ChainalysisSan Francisco, CA,
  • Remote technical support to customers with internet problems, VPN connections and troubleshooting,
  • Remote technical support to company technicians who needed help with VOIP, digital, cable modem and RF issues on installations of service and monitoring connection after configuration
  • Resolved issues and escalated problems with knowledgeable support and quality service
  • Participated with preparation of design documents for trackwork, including alignments, specifications, criteria details and estimates
  • Built, managed and coached outsourced team, implementing training programs to improve efficiency and productivity
  • Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
  • Prepared operational reports, including trouble resolution and analysis, project status, equipment and network requirements.
  • Experienced in supporting CISCO routers, switches, wireless access points and network servers.
Account Manager Representative, 11/2009 to 04/2011
Citibank Finantial GroupCity, STATE,
  • Responded to customer requests for products, services and company information
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Provided information to customers regarding to Credit card and loyalty program and helped to open and activate new accounts
  • Regularly exceeded daily sales and product add-on quotas
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
  • Educated customers on promotions to enhance sales, managed over 50 customer calls per day
Education
Associate of Science: CCNA Switching & Routing : Introduction To Network, Expected in 04/2015 to Cisco Network Academy - Costa Rica,
GPA:
  • Coursework in :
  • Understand and describe the devices and services used to support communications in data networks and on the Internet
  • Understand and describe the function of protocol layers in data networks
  • Understand and describe the importance of addressing schemes in IPV4 and IPV6 environments
  • Use common network utilities to verify small network operations and analyze data traffic
Associate of Science: Basic Principles of Routing & Switching, Expected in 07/2015 to Cisco Network Academy - Costa Rica,
GPA:
  • Coursework in
  • Configuration and resolution of NAT operations problems
  • Understand and describe the operations and benefits of the DHCP protocol and the DNS domain name system for IPV6 and IPV4
  • Configuration of VLAN problems and routing between VLANs
  • Understand types of ACL
Associate of Science: IT Essentials, Expected in 11/2014 to Cisco Network Academy - Costa Rica,
GPA:

Evaluate customer needs, analyze possible configurations and provide solutions or recommendations for hardware, operating systems, networks and security.

High School Diploma: , Expected in 12/2014 to Ministerio De Educacion Publica - Costa Rica,
GPA:

Credential Evaluation and Authentication Report by WES.

World Education services. New York.

Reference #3455873, studies validated for UNITED STATES OF AMERICA.

Associate of Science: Pc Hardware And Software, Expected in 11/2014 to Universidad De Costa Rica/ University of Costa Ric - Costa Rica,
GPA:
Associate of Science: Network Plus, Expected in to CED SOLUTIONS - Marrietta, GA,
GPA:

Student.

Associate of Science: CCNA AND CCNP , Expected in to CED SOLUTIONS - Marrietta, GA,
GPA:
Associate of Science: Administrative Assistance And Secretarial Science, Expected in 07/2009 to Instituto Nacional De Aprendizaje - Costa Rica,
GPA:

credits:

-Principles Management

-Business Direction

-Analysis Administrative

-Strategic Planning

-Customer Service

-Fundamentals of Marketing

-Applied Accounting

-Occupational Health

-Step And Management of Human Resources

-Electronics Sheet Excel.

Additional Information

References:

Maria G. Blemur

Email Address: resumesample@example.com

Phone number: 8622051293.

Sales Manager.

Martha Franco

Email Address: resumesample@example.comu

Phone number: XXX3611923.

Accouter.

Luisa Tamayo.

Phone number: XXX3687574

business owner.

Carlos Ramirez Molina.

Email Adress: resumesample@example.com

IT manager at Cabletica.

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Resume Overview

School Attended

  • Cisco Network Academy
  • Cisco Network Academy
  • Cisco Network Academy
  • Ministerio De Educacion Publica
  • Universidad De Costa Rica/ University of Costa Ric
  • CED SOLUTIONS
  • CED SOLUTIONS
  • Instituto Nacional De Aprendizaje

Job Titles Held:

  • Project Coordinator
  • Customer Service Representative
  • IT Associate
  • Account Manager Representative

Degrees

  • Associate of Science
  • Associate of Science
  • Associate of Science
  • High School Diploma
  • Associate of Science
  • Associate of Science
  • Associate of Science
  • Associate of Science

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