Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Ability to make sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills. Demonstrated track record of accomplishing projects on time and under budget over 5 years career.
Discussed proposals with interested parties such as vendors, contractors and facility review boards.
Set project goals and schedule with owners and team members.
Oversaw adherence to project timelines and budget constraints.
Managed work streams for both routine and special projects simultaneously.
Prepared presentations for customers and staff members detailing project scope, progress and results.
Developed quality assurance controls for design approaches.
Implemented procedural updates to correct deficiencies and improve operations.
Documented all labor hours and budget expenses for project.
Produced status reports for customers and senior management.
Assembled briefs and prepared PowerPoint presentations.
Assessed, monitored and reported on work progression.
Maintained project schedules by managing deadlines and adjusting workflow as needed.
Prioritized needs and delegated assignments in order to handle multiple projects simultaneously.
Integrated project management office work plans with change implementation plan to ensure process alignment with six-phase improvement methodology and initiatives.
Monitored and coordinated all facets of corporate events, including budget management, venue selection, transportation and entertainment.
Evaluated, monitored and reported on work progression, while ensuring all tasks were conducted in compliance and in line with man-hour budget.
Introduced change improvement plans to ensure process alignments with specific goals, methodologies and initiatives throughout management office.
Arranged meetings with external organizations and stakeholders, overseeing all logistical needs for [Number] personnel.
Wrote project documentation, facilitated meetings and managed training initiatives for team of [Number] [Job Title]s.
Coordinated with [Type] and [Type] department leads to identify and outline solutions to client-specified challenges.
Led strategic planning sessions for site engineering, building design and construction management.
Cultivated lasting partnerships with stakeholders and created innovative strategies and functions to promote products and offerings.
Teller Coordinator, 04/2016 - 05/2017 Wells Fargo – City, STATE,
Audited teller cash drawers and maintained records of teller cash balancing.
Promoted swift resolution of conflicts and issues between team members by listening and communicating effectively with all involved parties.
Actively involved in helping team members meet monthly goals and improve skills through consistent mentoring and in-depth job training.
Guided employees on policy and procedure matters.
Ensured that all tellers were compliant in terms of federal regulations and corporate policies.
Recruited top individuals offering talent, experience and knowledge, increasing skills set for entire team.
Identified sales referral opportunities to meet departmental goals.
Provided oversight of operations for teller positions to verify accuracy.
Coached tellers on best ways to comply with internal controls, operational procedures and risk management policies.
Attended ongoing education opportunities on company products, services and other lines of business.
Assisted clients by making product recommendations and opening and servicing complex accounts.
Performed complex teller transactions such as term deposits, retirement savings plan contributions and mail deposits.
Solved complex customer-related problems to promote repeat business
Welcomed all clients warmly and asked appropriate questions to garner information regarding needs and objectives.
Completed operational functions for approving transactions, cash control and branch security.
Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by [Number]%.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
Balanced daily cash deposits and vault inventory with zero error rate.
Liaised between bank branches regarding best practices and operations.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Managed customer referrals to help financial services team members capitalize on sales changes.
Established new accounts and created memberships, resulting in increased loans and earnings for credit union.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Acted as pivotal point of contact between bank branches regarding guidelines and practices.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Verified amounts and integrity of every check or funds transfer.
Maintained optimal financial controls by securing funds and making accurate transactions.
Manager of Business Development and Sales, 02/2015 - 03/2016 EBay – City, STATE,
Oversaw inventory purchases and sales contracts to keep records current and compliant.
Interfaced with different vendors and accounts to resolve problems in atimely manner while exceeding sales quotas and objectives.
Held weekly one-on-one meetings to review performance, set goals and provide customized coaching.
Devised sales and distribution strategies, and supported management model to achieve a$4M sales budget.
Retained existing customers and substantially grew customer base, product line and sales volume.
Devised marketing campaign, propelling new business annual profits.
Reduced process lags, identifying, hiring and training top talent on sales strategies, best practices and protocol.
Profiled, targeted and prospected territory within and beyond existing customer base.
Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
Worked closely with [Job title]s, using persuasive communication skills and customer relations expertise to close deals with [Type] clients.
Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements.
Boosted revenue from $[Number] to $[Number] annually with [Brand] products.
Supervised [Number] employees to ensure optimal productivity to drive client retention.
Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Met with [Job title]s on [Timeframe] basis to discuss techniques for overcoming objections and closing deals.
Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
Managed and coached sales teams of up to 20, including training, goal setting, and evaluation.
Developed and significantly grew [Type] territory over [Timeframe].
Planned and executed in-store promotional events to increase customer engagement and sales revenues.
Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
Saved costs by effectively negotiating vendor prices, terms of sales and service agreements.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Developed creative sales and marketing strategies to assist sales team with reaching targets.
Projected more than $[Amount] in sales during [Timeframe] and achieved [Number]% of target.
Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports
Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
Introduced [Software] into daily procedures to streamline [Type] tasks, resulting in [Result].
Promoted product and service benefits through facility tours and engaging presentations.
Actualized strategies to continuously improve customer service, company or brand visibility and [Product or Service] provided.
Drove business development by cultivating strong supplier relationships and executing benefit-oriented sales presentations to prospects.
Sold [Product] and service line across [Type] region.
Created presentation materials for sales, customer relations, and management purposes.
Led sales planning, development and account management for [Type] territory.
Addressed sales performance issues through training and counseling, resulting in [Number]% annual sales increase.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Increased sales impact and effectiveness, tracking metrics and marketing investments to implement continuous improvements or change management.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Reviewed regional markets and designed lists of potential customers to effectively assign to team of [Number] employees.
Strengthened revenue opportunities by developing sales strategies based on industry trends and competitor analysis.
Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.
Trained associates on cross-selling and relationship-building techniques.
Supervised and trained [Number] employees on successful selling techniques.
Penetrated new market areas by investigating competitor products, services and trends.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Partnered with [Job title] to develop strategic growth plan focused on driving store brand.
Designed protocols for [Number] employees to sell [Type] products and services worth over $[Amount].
Updated procedures for [Task] to increase productivity and maximize [Type] sales.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Managed revenue strategies, sales and customer engagement tactics, increasing client base [Number]%.
Maintained sales processes involving technical and commercial responses to customers, consultants and colleagues.
Facilitated remarkable [Result] and [Result] with strategic leadership and [Industry] expertise.
Leveraged trends in customer industries and marketplaces to develop value-added solutions and approaches.
Managed and maintained client book of [Number] accounts and weekly sales records.
Hired and motivated [Number]-member team achieving over $[Amount] in sales per year.
Managed sales transactions with revenue stream of $[Amount] annually.
Directed sales team on closing through combination of expertise, resources, data analysis and strategic techniques.
Devised strategies to bolster existing customer sales which resulted in [Number]% [Timeframe] sales increase.
Managed regional sales staff of [Number] members.
Positively impacted business and retail functions through delivery of [Number]+ educational events per year.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Oversaw teams of up to [Number] sales representatives and collaborated with internal department heads to determine and establish goals for existing and new staff.
Initiated non-cash marketing incentives to generate vehicle “buzz” and interest.
Planned and developed strategies to increase sales and territory.
Increased market share [Number]% over course of [Timeframe].
Created and directed sales team training and development programs.
Prepared effective [Timeframe] budgets using [Software], resulting in [Number]% decrease in spending.
Improved profitability by developing pipeline utilizing multiple marketing channels and sales strategies.
Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, [Type] and profits.
Audited location sales performance and data trends to improve underperforming areas.
Education and Training
BBA: Business Administration And Management, Expected in 07/2005 - Birgunj Public College - Nepal, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.