Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and administration.
Exceptional interpersonal communication
Consistently meet goals
Consistently meet goals
Programs Analyst, 01/2007 to Current United States Air Force – USAF Academy, CO
10th Air Base Wing (10 ABW) Plans & Programs 40 Hrs Academy Working Group Chairperson for 19 organizational departments Program Manager for Operations Security Awareness Program, directing a team of 34 members Managed security awareness training for 8,000+ personnel, ensuring baseline training completion rate of 97% Compliance Program Manager, supervised a team of 16 inspectors and 7 augmentee inspectors Conducted 14 annual comprehensive unit inspections, identified inadequacies, requested corrective actions, computed data, summarized results, and prepared reports Planned, directed and monitored the preparation of supplements to higher headquarters policy directives and instructions Managed the review of 300+ unit and cross-functional inspection checklists with 14,000 inspection items Analyzed and evaluated (on a quantitative or qualitative basis) the effectiveness of the inspection program in meeting established goals and objectives.
Monitored compliance inspections status, ensuring units provided quarterly updates for all inspection findings and closed out findings within 12 months.
Plans and Programs Officer compiling, coordinating and integrating recurring, special, contingency, and operational plans, based on the plans management program Office manager ensuring office personnel have supplies and equipment to perform their duties and responsibilities Conducted market research to facilitate government commercial purchases in excess of $20K for office furniture, ensuring vendors met our minimum requirements at the lowest cost for the Government Compiled bidder's lists, assessed cost estimates, and evaluated responses Evaluated and approved the statement of work for the purchase, delivery and installation of the new furniture Utilized on-line purchasing sources (supply BPAs or Ability One) as a convenient one-stop shopping source Promoted team building and implemented quality improvements, as necessary, to eliminate work problems or barriers to mission accomplishment Reviewed and analyzed budget requests to ensure their consistency, accuracy, and adherence to instructions and procured items under the micro purchase threshold using the Government Purchase Card Facilitated government purchases in excess of $68K for office furniture Quality Advisor, DAFC, GS-11.
Initiated rollout of new enterprise software solution for sales reporting.
Partnered successfully with [departments, clients] to produce [positive outcome].
Spearheaded cross-functional initiative to achieve [objective].
Strengthened company's business by leading implementation of [project].
Trained, coached and mentored staff to ensure smooth adoption of new program.
Quality Advisor, 10/2004 to 01/2007 10th Air Base Wing – USAF Academy, ABW, CO
Performed management oversight for 14 Level I Contract organizations and their personnel Supervised, managed, formulated, and executed the Level I Contract which detailed Quality Assurance operations and support requirements Analyzed and evaluated (on a quantitative or qualitative basis) the effectiveness of the Quality Assurance program in meeting established goals and objectives.
Developed alternatives, and made recommendations, using prepared reports and presentations to senior management Managed contract compliance performance standards, contract metrics, progress reports, site visits, and inspections Administered, advised, and monitored the organization's work against the Performance Work Statement (PWS) Performed oversight responsibilities for the Quality Assurance Surveillance Program (QASP) ensuring Level I Contracts were within cost, schedule and performance Scheduled and facilitated monthly QA meetings to resolve identified findings areas, and standardize assessment procedures Coordinated with Level I Contract organizations and the Manpower office for a 100% audit of all functional areas to update the PWS with 360 changes Managed $3.2M in annual funding through budget execution and regulation of funds for authorized programs (overtime, aged comp time, civilian awards, and over-hires) Projected workload, cost/benefit analysis, trend analysis, and approved Level I Contract funding Managed the 100% Life-Cycle IT equipment replacement for 52 employees, made acquisition purchases, and acquired 116 pieces of computer equipment Analyzed and evaluated functions and activities for the Office of Management and Budget (OMB) Circular A-76 cost comparison study that produced an additional $25K in civilian pay funding.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Technical or Occupational Certificate: Military Studies, 2007 Air University Maxwell AFB - Montgomery AL GPA: GPA: 179.75GPA: 179.75 Military Studies
Squadron Officer School -
Master's Degree: 7 2000 Colorado Tech University - Colorado Springs, CO GPA: GPA: 3.66 GPA: 4.0GPA: 3.66 GPA: 4.0
Master of Science (Info Tech):
Bachelor's Degree: 5 1997 Embry-Riddle Aeronautical University - Daytona Beach, FL GPA: GPA: 2.9 GPA: 4.0GPA: 2.9 GPA: 4.0
Bachelor of Science: Aviation Bus Admin, Aviation Bus Admin
Associate's Degree: 3 1989 Louisiana Tech University - Ruston, LA GPA: GPA: 2.5 GPA: 4.0GPA: 2.5 GPA: 4.0
Associate: General Studies, 6 2013 General Studies Shaping Smart Business Arrangements, CON 100 (40 hrs. of instruction)
05/ 2012 Air Force Source Selection, Phase I Training (4 hrs. of instruction)
DAU Green Procurement CLC 046, Section 888 Training (2 hrs. of instruction)
04/2012 GSA 508 Universe Micro-purchases and Section 508 Training (2 hrs. of instruction): 4 2012
USA Hockey - Certified Youth Hockey Level IV Coach, 2013 USA Hockey - Certified Youth Hockey Level I Referee, 2013 AWARDS 04/2009 Special Act/Service Award 04/2008 Unit Compliance Inspection Professional Performer Award 03/1993 Southwest Asia Service Medal with 1 device 03/1993 Kuwait Liberation Medal OTHER INFORMATION Pikes Peak United Way, Funds Allocation Committee Current DoD Secret security clearance Sports: Mountain hiking, ice-skating, ice hockey, aerobics, jogging, roller-skating, and racquetball