Programme Assistant / Case Manager Resume Example

- An experienced, energetic, self-motivated and hardworking General Administration Professional General Administration Resource Management, delivering effective solutions to meet strategic business objectives and to build consistently improved business performance.

- An effective communicator at all levels within an organization, result oriented and customer focused, with excellent relationship management skills and good problem solving and analytical skills. Working to achieve company targets & objectives.

- Innovative professional with procurement expertise within the Contracting sector. With demonstrated initiative, creativity and success. Multilingual buyer & leader with experience in multicultural and global environments.

- Expertise in pricing strategies, client relations and needs assessment, purchasing, administration, and staff training, supervision and mentoring.

- Obtain an ability to rapidly achieve organizational integration, easily assimilate job requirements and aggressively employ new methodologies. Energetic and self-motivated team player/builder. At ease in high stress, fast-paced environments with emerging and multiple responsibilities.

- Excellent oral/written communication, interpersonal, intuitive, and analysis skills. Thrive in both independent and collaborative work environments.

- Known for developing and executing corporate policies and procedures. Proven track record of increasing revenues, streamlining workflow and creating a team environment to increase productivity.

- Organizational Development

• Assessed accounting system structures and converted acquired company's accounting system to PeopleSoft.

- Organizational Development

• Implemented strategy targeting high-profile clientele.
• Replaced industry leader within 9 months of product launch.

- Sales and Marketing

• Increased annual gross sales by 15%.
• Developed direct mass mailings which resulted in 8% growth of customer base.

- Marketing Requirements

• Worked with customers to define and develop business cases for new products
• Wrote marketing requirements documents for future product development.

- Acted as the department's "go-to" person for challenging calls and as the primary mentor for new employees.

- Received “Director's Award for Outstanding Performance” in November 2012 for revisions to state grant guidelines.

- Commanded a local team of Five staff members in a large-scale, statewide disaster exercises.

- Promoted to Supervisor after One years of employment.

- Helped advance public knowledge base regarding gene expression in bovine mammary gland biology.

- Planned and executed all aspects of a major office headquarter move.

- Increased office organization by developing more efficient filing system and customer database protocols.

- Promoted to Senior Programme Assistant after Four months of employment.

- Successfully planned and executed corporate meetings, lunches and special events for groups of 180 + employees.