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Program Therapist/ Case Manager Resume Example

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PROGRAM THERAPIST/ CASE MANAGER
Professional Summary
Competent and creative professional with unsurpassed attention to individual and group needs with an emphasis on multiculturalism. Delivers results through research, collaboration, and adaptation of needs assessments. Energetic self-starter with excellent ability to build rapport with others and remain organized and focused in high stress situations.
Core Qualifications
  • Motivational Interviewing/ Socratic Dialogue as used to build rapport and collect data
  • Referrals to community resources for support and education
  • Coordination with and communication with multidisciplinary teams
  • Training for action planning and implementation of new skills and systems for individuals and groups
  • Maintain and provide ongoing support for positive client/staff relations
  • Multicultural understanding and education
  • Suicide prevention and education
  • Act as advocate to coordinate required services or resolve emergency problems in crisis situations
  • Establish and provide education on compliance with programming/ organization
  • Plan, organize and lead structured programs for groups or individuals
  • Assesses effectiveness of training in terms of accomplishments and performance
  • Prepare and maintain all required records and reports while maintaining confidentiality
  • Conflict resolution/ risk management/ crisis intervention
  • Quick to learn and retain new information Microsoft Office Programs, ADP payroll system, documentation programs, type 60 wpm, data entry, email, Google Drive
Experience
Program Therapist/ Case Manager
Right Step － Euless, TX
  • Residential program for substance abuse.
  • Contact with the client begins immediately with all needs being assessed beginning as simply as hygiene/ medical/ psychiatric.
  • These needs, along with information gained through Motivational Interviewing and Socratic Dialogue, are then adapted into an individualized treatment plan for each client with continuous reassessment throughout treatment.
  • Analyzed and converted needs assessment and family history into individualized treatment plan Educated client and client family on specific information gained through needs assessment Provided expertise in strategy development and execution, planning, and facilitation of client treatment efforts Consulted with Psychiatrist/ Nursing personnel for client medication compliance/psychiatric needs Salvation Army- Carr P.
  • Collins Center Program Therapist/ Case Manager Residential program for substance abuse referrals from City, County, State, and Federal Probation and Parole Officers.
  • Clientele were often resistant and non-compliant with programming.
  • Facilitated and developed individual and group education programs for staff and clients Prioritized and strengthened the relationship with Federal Probation Officers through meetings and collaboration Coached clients and staff on maintaining positive outcomes in crisis situations Developed and coordinated efforts to increase staff and client morale.
Lifesynch Clinical Specialist
  • Contact and educate members of Humana on the Integrative Medical Behavioral Health (IMBH) benefit available to them.
  • Provide information about local resources available to support current client needs Enrolled clients in the IMBH program for ongoing support Clearly communicate client needs with Clinical Advocates for continuum of care Children*s Advocacy Center for Denton County Graduate Counseling Intern Provide counseling for children and adults coping with the trauma related to sexual abuse.
  • Develop and facilitate group education and individual counseling sessions Provide and formulate information from several assessments Collaborate with CPS (Child Protective Services), courts, and police as needed Observe and gain knowledge from Forensic Interviews of clients Provide volunteer support for facility events such as Back to School and Thanksgiving and Christmas Gift Drives Provide Crisis Intervention and education to clients and families about suicide prevention and symptoms of mental illness most associated with trauma.
Witness Care Officer
West Midlands Police － Coventry, England
  • Provide support to individuals and families that have been victims or witnesses to crime who may be asked to be involved in court proceedings.
  • Create a tailored solution that meets the different needs and feelings of each individual involved Assessing needs, both practical and emotional and arranging or directly giving that support Liaise with the Crown Prosecution Service and Police Officers regarding victim and witness issues and difficulties to ensure effective case progression Providing information on legal processes Communicate and collaborate with external groups and agencies as highlighted in the Contact Directory, to ensure that witnesses* needs are met Take/obtain statements in accordance with the Criminal Justice Act.
Education
Bachelor of Science : PsychologyStephen F. Austin State University － Nacogdoches, TXPsychology
Master of Education : CounselingUniversity of North Texas － Denton, TXCounseling
Personal Information
LPC (Licensed Professional Counselor)
Additional Information
  • LICENSURE LPC (Licensed Professional Counselor)
Skills
ADP payroll, Army, Behavioral Health, Case Manager, Conflict resolution, Counseling, Criminal Justice, Crisis Intervention, Clientele, client, clients, data entry, documentation, email, legal, meetings, mental illness, Microsoft Office Programs, needs assessment, Nursing, personnel, Police, processes, programming, Psychiatrist, Quick, rapport, risk management, strategy development, structured, trauma, treatment plan, type 60 wpm
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Resume Overview

Companies Worked For:

  • Right Step
  • West Midlands Police

School Attended

  • Stephen F. Austin State University
  • University of North Texas

Job Titles Held:

  • Program Therapist/ Case Manager
  • Lifesynch Clinical Specialist
  • Witness Care Officer

Degrees

  • Bachelor of Science : Psychology
    Master of Education : Counseling

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