program senior project manager scrum master resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
  • Peak team size: 60+
  • Approx. Value of projects managed: Over $5 Million
  • Expertise managing projects in Business Intelligence & Analytics, Data Warehouse
  • Demonstrated a very strong Analytical and problem-solving skills
  • Engage in Project intake process, understand Scope/Estimates etc. Strategize execution of projects
  • Resource planning, identification, onboarding & allocation to projects
  • Create Project plans using MS Project, assign tasks for project team, Monitor progress and update plans.
  • Create Project Schedule and derive key milestones. Engaged with internal teams and external vendors
  • Identification of Critical path items
  • Organize Project Kick off meetings to level set Scope/schedule with all impacted teams and Stakeholders
  • Facilitate Requirement gathering sessions with Business by engaging with BA's and Architects
  • Create RAID logs for project tracking: Risks, Action Item tracker, Issue tracker, Decision making,
  • Facilitate meetings to address Risks, Decisions needed and other impediments impacting Project progress
  • Proactively identify and mitigate roadblocks, impediments during project execution
  • Recommend and Enhance existing SDLC, Quality processes as needed
  • Monitor to ensure all Gating Review process takes place: Requirements, design, coding, Testing etc.
  • Ensure UAT Plan discussions with Business stakeholders happen in a timely manner for UAT phase
  • Financial Management - Manage project budget, create forecasts, ensure project stays within budget
  • Escalation & Issue management, Stakeholder management & Communication management
  • Lead IT Governance meetings with Stakeholders (Directors, Vendor management and other stakeholders)
  • Weekly Status reporting to stakeholders (Director, Business VP and other stakeholders)
  • Test Management - Test Strategy, Test Planning, Test Scenarios/Test Cases, Defect prioritization & Tracking, defining test Entry and Exit criteria, Performance testing, Test Progress/Status reporting
  • Facilitate Release planning meetings and engage all dependent teams. Review deployment plans.
  • Manage Post production implementation turn-over of projects to Application Support teams
  • Lessons learned sessions and Project closure
  • People management related activities: G & O, Appraisal reviews, Training nomination etc.
  • Involved working effectively with Cross functional and integration teams and build excellent relationships
  • Managed projects using Agile methodology.
  • Ensured Agile Scrum ceremonies take place: Sprint Planning, Daily Scrum, Retrospective & Sprint reviews
  • All projects/Programs executed in Onsite/Offshore model
  • Onsite/Offshore Management
  • Strategic Planning
  • IT Governance meetings
  • Communication Management
  • Status Reporting
  • Establish Quality Process
  • People Management
  • Microsoft Project Plan
  • Jira - Agile
  • Business Analyst
  • Microsoft Office Suite
  • Test Management
  • HP PPM, Plan view
  • Soft Skills
  • ALM
  • Quality Center
  • Technical Skills
  • Test Director
  • Microsoft SSIS
  • Data warehouse, BI & Analytics
  • Microsoft Access
  • Microsoft Visual Studio
  • Databases: Teradata, Oracle, SQL Server
  • Visual Basic & VBA
  • Erwin - Data Modelling
  • Microsoft Visio
  • Crystal Reports
  • Microsoft Visual Source Safe
  • SQL Query
  • TFS
  • Dreamweaver, Agile, BA, Big Data, Budgeting, Budget, Business Analyst, BI, Business Intelligence, Change Management, Crystal Reports, client, customer satisfaction, Data Analysis, Data Modelling, Data Modeling, DTS, data warehouse, Databases, Decision making, delivery, Erwin, ETL, Senior management, Finance, Financial, Financial Management, Flash, Forecasting, functional, HP, DB2, Informatica, leadership, Legal, logic, Director, People Management, Management Skills, managing, meetings, Microsoft Access, MS Access, Microsoft Office Suite, MS Project, Microsoft Project, Publisher, Microsoft technologies, Microsoft Visio, Micro Strategy, enterprise, Oracle, Oracle database, Peak, POS, problem-solving skills, processes, Program Management, coding, Progress, Project Management, Project planning and Management, Project plans, prototyping, PVCS, Quality, Quality Management, RAID, reporting, Requirement, sales Reporting, SAS, Scrum, SDLC, Self-motivated, Servers, scripts, Software Development, Visual Source Safe, SQL, SQL Server, Strategy, Strategic Planning, Supply chain, Teradata, Test Director, upgrade, Vendor Management, view, Visio, Visual Basic, VBA, Microsoft Visual Studio
Work History
12/2014 to Current Program/Senior Project Manager/Scrum Master Honeywell | Wixom, MI,
  • Managed as Program/Senior Project manager/Scrum Master and in parallel managed multiple BI projects.
  • Have received multiple Customer appreciations over the last 3 years for several successful planning and delivery of projects.
  • Key Projects Managed: Oracle BIAPPS upgrade, HRA, EBS/Finance modules, Executive Dashboard, Store Performance, Flash sales Reporting, Supply chain reporting etc.
  • Environment: Microsoft Project, Oracle Technologies (OBIEE, BI Publisher, Oracle database, ODI), Micro Strategy, DB2, SQL Server, Infovision, Informatica, Jira, Visio, Microsoft Office Suite, Ms Access.
11/2009 to 12/2014 Senior Project Manager Accenture Contractor Jobs | Cranston, RI,
  • Managed several projects and Programs during this tenure.
  • One of the key program managed was "POS Log" program which was to consume raw POS data into data warehouse and enable it for analytical reporting.
  • This Project got the Best project of the Year award.
  • There were several other projects which received similar recognition from stakeholders Key Projects Managed: POSL Log, Universal Basket, PDW Infrastructure & Policy definition, SAS Visual Analytics, POC on Big Data platform, TMS upgrade, Financial Services etc.
  • Environment: Microsoft Project, Microsoft technologies (Microsoft SSIS, SSRS, SQL Server), Teradata, BTEQ, FLoad scripts, Business Object Reporting, Micro Strategy, Oracle, DB2, Informatica, PVCS, Visio, Microsoft Office Suite, Ms Access, TFS.
09/2007 to 10/2009 Data Architect Cambria | La Crosse, WI,
  • I was involved in providing design solution, development, testing and implementation of Compass application to higher environments.
  • The projects developed received many recognitions for the successful implementation Key Projects: Compass 5.0, Quality measure systems Responsibilities.
  • Business Intelligence & Analytics, Data Warehouse.
  • Participate in Requirements sessions with Stakeholders from various locations.
  • Designed solution to consume bottler data into data warehouse and ensure data Integrity is maintained.
  • Engaged in Data Profiling activity to analyze and arrive at a design solution and ETL processing logic.
  • Created Data Models using Erwin.
  • Collaboration with stakeholder from different countries for configuring "Compass" application.
  • Development and Testing in coordination with Onsite/Offshore teams.
  • Conducting code reviews and provide feedback.
  • Estimation for new requirements.
  • Ensuring customer satisfaction through deliverables.
  • Technology: SSIS, Teradata, SQL Server, SSAS, SSRS, MS Access, MDM, Microsoft Office Suite, Visio.
05/2000 to 07/2007 Technical Lead/Developer Wipro, Best Buy/Weyerhaeuser | City, , India
  • Responsibilities.
  • Data Warehouse Concepts, Data Analysis, Data Modeling (Erwin).
  • Participate in Requirements sessions with Stakeholders.
  • Collaboration with multiple vendor teams.
  • Technical review of Deliverables.
  • Development and Testing in coordination with Onsite/Offshore teams.
  • Maintenance and Support, Production support, Proactive monitoring of Schedules.
  • Developed proactive monitoring tools.
  • Onsite/Offshore coordination.
  • Work plan creation for team.
  • Technology: DTS, Teradata, Oracle, SQL Server, Micro Strategy, MS Access, VBA.
08/1998 to 05/2000 Developer Ibhar & Sconce Infotek Companies | City, , India
  • Requirement understanding & prototyping.
  • Development and Testing.
  • Technology: Visual Basic, Microsoft Access, VBA, Crystal Reports, Dreamweaver.
  • Professional Scrum Master certified ( Educational Qualifications & Legal Status, Portfolio/Program Management
  • Project planning and Management - Multiple projects
Expected in 1998 to to Bachelor of Engineering | Computer Science , , GPA:
Legal Status: Green Card
Additional Information
  • Experienced Self-motivated IT professional with extensive Program and Project management expertise with over 19+ years in IT industry and experience managing multiple large, complex enterprise-level projects simultaneously. Proven ability to lead cross-functional teams to achieve results and meet deliverables as per the planned schedule. Vast experience in effectively engaging with IT & Business stakeholders, Senior management and Partner teams understanding the Business priorities. Demonstrated thought leadership while executing projects in identifying and resolving both business and technical challenges as well as building lasting client relationship. High level of success rate in flawless execution of projects as per planned Budget and Schedule with high level of customer satisfaction. Recognized by client stakeholders for successful execution of projects with high quality and on-time delivery. High level of expertise in managing Data warehouse, Business Intelligence & Analytic projects including conducting design review sessions. Key skills obtained through experience included below but not limited to: Management Skills Program Management Risk & Issue Management SDLC Management Project Management Resource management Change Management Agile Scrum Master Vendor Management Customer relationship Infrastructure Management Budgeting and Forecasting, Estimation Software Development Quality Management

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Job Titles Held:

  • Program/Senior Project Manager/Scrum Master
  • Senior Project Manager
  • Data Architect
  • Technical Lead/Developer
  • Developer


  • Bachelor of Engineering

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