Offering more than 10 years of management experience and development of high-performing teams through recruitment, training and organizational development. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Drive financial performance of assigned areas and ensure compliance with company policies and procedures. Strong background in directing hiring practices and working with executive team to develop talent acquisition and retention goals.
Program Manager for our TEAMS OA contract supporting Missile Defense Agency. In this role I draw from my Human Resources background to build and develop a team of Administrative Professionals who support the MDA mission. I was assigned this program to solve hiring and retention issues and improve the relationship with the customer. I am also responsible for talent management and business development for the Ignite Education line of business, working hand in hand with K12 systems IT departments to enhance their network and support their digital 1:1 initiative in the classroom. Responsible for identifying and vetting new potential clients, working conferences and networking events for school business officials, and developing marketing campaigns. Because of my recruiting background I assist other Program Managers in recruiting highly skilled IT, cyber-security, and engineering professionals for the government sub-contracting line of business.
*Improving the average time to fill from 15 days to -3days
*Reducing turnover by over 40%
* Recapturing almost $200,000 of missed revenue in the last year
*Developed more accurate revenue projections related to current labor
*Resolved issues that almost cost the company two major contracts by improving the recruiting and talent management strategies.
Support the overall function and mission of the Dynetics Human Resources team with a focus on recruiting-related tasks. Schedule and coordinate college recruiting visits and events. Assist in summer intern program where I had a direct impact on growing the size of the program from 12 interns my first year to over 50 interns my last year. Track and report a variety of recruiting metrics. Work with hiring managers to identify talent gaps within their groups based on their specific business line and customer growth projections. Work diligently to promote diversity in recruiting. Worked closely with managers to understand inclusion and address talent management issues on their team. Kept our HR department up to date on important legislation changes.
*Expanding our college recruiting efforts to include more colleges
*Kick off social media recruiting campaigns
*Year over year growth in the technical intern program
*Responsible for the first group of technical high school interns in Dynetics history
*Trained other HR staff on recruiting functions and workers compensation best practices
*Founding role in developing a young professional's group to increase employee engagement and provide professional development opportunities in an effort to increase retention of relocating young professionals.
Responsible for all internal office operations at Huntsville location. Managed up to five employees internally. Maintained accountability as the initial point of contact for employee issues and inquiries, including but not limited to payroll, benefits, workplace environment, discipline and company policy interpretation. Recruit, screen, test, and orient new hires for a variety of clients ranging from administrative positions to manufacturing positions. Counsel, discipline and discharge employees. Process and distribute payroll. Ensure compliance with all State and Federal Employment laws. Perform marketing functions, calculate job costs, prepare and present proposals. Workers' Compensation investigation and documentation. Sexual Harassment investigation and documentation. Discrimination investigation and documentation. Address and resolve Client or Employee complaints. Worked hand in hand with other areas of HR in resolving problems related to all of the above-mentioned issues. Also, responsible for sales in Northern AL and Southern TN regions.
*Played a key role in growing the Huntsville branch from billing $9,000/week to over $300,000/week consistently.
*Used a variety of job boards to market job openings
*Structured and implemented programs and policies in the areas of training, compensation structures, incentives and new-employee orientation.
*Launched a company-wide initiative in Social Recruiting and Social Marketing resulting in a consistent reach of a 1,000 more people a week for the Huntsville branch. With our expanded reach we were able to fill job orders quickly and provide useful information to our online followers in their job hunts.
*Participated on a committee to improve company website and branding.
*Participated in several community organizations that were formed to help job seekers effectively seek employment by doing several different presentations to inform job seekers of better habits and the importance of networking,
*Negotiated salaries and sales deals for ideal profit margins, exceeding target profit margins by 2% consistently.
*Tracked and reduced unemployment compensation claims by implementing documenting policies that included documenting counseling with individual employees and implemented performance improvement plans for those employees to follow.
*Reduced turnover on our largest job site by implementing new orientation policies and effective communication of policies and expectations; completely diminishing walk-offs.
*Wrote and implemented several policies for internal staff including attendance and disciplinary tracking and incentives.
*Introduced several programs to track success with clients and monitor turnaround time on job orders and turnover rates for specific sites:
* Developed and managed social recruiting programs
* Performed employee follow-ups and site visits
* Created recognition and bonus programs
* Developed satisfaction questionnaires for applicants, employees and clients
*Built and maintained customer relations with multiple job sites, maintaining up to 60 clients at time and totaling more than 500 employees.
*Complete ongoing training in the areas of recruiting and retention, compensation and benefits, employee and labor relations, employment legislation, leaves of absence, workers' compensation and workplace safety.
*Presented and conducted several workshops for HR chapters across the state in reference to recruiting, retention, company culture, strategic HR, millennials, and social media.
*Contribute to the SHRM social media team for the annual HR Conference & Expo
*North Alabama Society for Human Resource Management (NASHRM) – Past President
*Alabama Society for Human Resource Management (ALSHRM) – Conference Co-Chair
*Leadership Greater Huntsville Connect class 22
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