Multi-task-oriented Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Cross-functional team management
Supervision and training
Calm under pressure
Complex problem solving
Program DirectorJan 2005 to Current East Side Neighborhood Service － Minneapolis, MN
Managed the local Senior Community Service Employment Program for seniors 55 years and up for Hennepin County residents.
Supervise staff from different ethnic backgrounds working for the administrative offices and other federal funded projects.
Meeting contracted performance goals for Service level, service to most -in -need, community service hours, entered employment rate, retention rate, and average earnings.
Developing and maintaining partnerships and cooperative relationships with public workforce, business and industry, economic development agencies, and education and training providers.
Coordinate SCSEP" efforts with public workforce system, State SCSEP Coordinators, and local Area Agencies on Aging and other community-based organizations and services.
Conducting outreach to ensure local awareness of SCSEP for recruitment and community support purposes.
Managing and regularly comparing planned and actual grant expenditures.
Developing and maintaining personnel policies and complaint resolution procedures.
Submitting accurate reports and maintaining records.
Human Resources ManagerJan 2001 to Jan 2005 Planned Parenthood of MN and South Dakota － St. Paul, MN
Managed several staff providing payroll and benefits to employees and managers at clinics sites in Minnesota and South Dakota.
Administered the recruitment and hiring process for the agency.
Handled the recruitment steps from beginning to finish for Minnesota clinics.
Conducted orientation training for all positions within the agency and managed make up training sessions.
Provided salary, policies, benefit information, employee relations, conflict resolution, EEO and AA compliance consultation.
Human Resources ConsultantJan 1999 to Jan 2001 Lutheran Social Services － St. Paul, MN
Conducted human resources project work for the agency.
Developed benefit same sex policy.
Provided training to managers on EEO laws and benefits.
Bachelor of Arts, Social WorkSaint Catherine College － St. Paul, MNSocial Work
Certification in Global Career Development FacilitatorNormandale Community College － Bloomington, MN
Administration, Benefits, Conflict Resolution, Consultation, Employee Relations, Payroll, Personnel, Policies, Recruitment, Diversity, Hard-worker, Human Resources Leadership, Interpersonal
Skills, Leader, Leadership, Cross-Cultural Communications, Customer Relations, Fast Learner, Negotiation Skills, Organizational Skills, Staff Development, Staff Motivation, Staff Training, Staffing,
Staff-Retention Programs, Strategic
Planning, Strategy, Team Building, Team
Leadership, Team Player, Training and Development, Communication Skills, Community Outreach, Contract Negotiations.
Minneapolis Civil Service Commission
Minnesota State Affirmative Action Association
Twin Cities Human Resource Association (TCHRA)
Healthcare Human Resources Association of Minnesota
National Association of African Americans in Human Resources (NAAAHR)
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Companies Worked For:
East Side Neighborhood Service
Planned Parenthood of MN and South Dakota
Lutheran Social Services
Saint Catherine College
Normandale Community College
Job Titles Held:
Human Resources Manager
Human Resources Consultant
Bachelor of Arts , Social Work Certification in Global Career Development Facilitator
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