Program/Client Engagement Manager Resume Example
Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill], [Skill] and [Skill]. Determined and responsible [Job Title] with more than [Number] years of success boosting efficiency and streamlining procedures for [Type] groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive [Job Title] produces high-quality [Area of expertise] work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
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Ceridian Corporation – Indianapolis , IN
- Developed and followed baseline project plan and milestones for task completion.
- Implemented actions to mitigate risk by developing contingency and avoidance strategies.
- Met with manager weekly to provide detailed project report and milestone updates.
- Produced quality standards, checklists, report templates and processes.
- Managed risk, investigated solutions and established project recovery plans.
- Provided team with coaching and direction.
- Led team of [Number] employees for critical [Type] project.
- Set up and managed team meetings.
- Produced [Type] and [Type] reports each [Timeframe], updating customers and senior leaders on progress and roadblocks.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Us Government Other Agencies And Independent Organizations – Alhambra , CA
- Delegated assignments based on site plans, project needs and knowledge of individual team members.
- Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
- Managed teams to guarantee successful supply chain pipeline for markets.
- Developed and maintained positive relationships with employees.
- Directed staff of [Number] personnel and managed budget totaling $[Amount] annually.
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Optimized processes and supervised [Number] employees, including overseeing administration, budgeting, sales and scheduling protocols.
Nucor Corporation – Birmingham , AL
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Oversaw projects for [Industry] by planning, designing, [Task] and scheduling.
- Headed [Number] project teams specializing in [Type] and [Type] activities.
- Developed [Number] executive presentations and reports to facilitate project evaluation and process improvement.
Schenker DB – City , STATE
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Oversaw and optimized work of [Number][Job title]s performing high-quality [Type] work.
- Set overall vision and provided team leadership.
- Prepared and managed work schedules, vacation and sick time accurately on [Timeframe] basis.
- Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
- Interviewed, hired and trained new employees for [Job title] position.
- Identified individual employee's unique work styles and adapted management methods.
Kean University - City, State
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Resume Overview
School Attended
- Kean University
Job Titles Held:
- Program/Client Engagement Manager
- Director, PMO
- Project Manager
- IT Supervisor
Degrees
- Bachelor of Science : Computer Science , 05/1980
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