program analyst resource allocation coordinator resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Highly adaptable and experienced healthcare management professional, with a Masters in Healthcare Administration, of a rapidly growing, changing healthcare environment; Desires to improve the quality and efficiency of health care by applying learned skills; Exemplary communication, interpersonal, and presentation skills; strong problem-solving skills; Able to identify problems and implement corrective processes; knowledgeable in project management and health informatics tools, processes and techniques; thoroughly familiar with MS Word, Access, Excel, Power Point, Outlook; absorbs and masters new skills quickly.

  • Accounting and finance
  • Strategic planning
  • Proficient in Microsoft Applications
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Creating Templates
  • Auditing and Accounting Work
Work History
05/2021 to Current
Program Analyst, Resource Allocation Coordinator Veterans City, STATE,
  • GS – 11
  • Analyzes and evaluates major administrative aspects of substantive, mission-oriented programs; Coordinates and disseminates data, special projects, and other information pertaining to relevant program responsibilities to management; Works with various Councils, Sub Councils, Committees, Labor and Management to identify needs and initiate, develop and execute projects in support of revenue enhancement activities; Develops, manages and coordinates organizational databases, spreadsheets and Share Point sites that support benchmarking of data, including financial data, patient populations and workload data; Designs and develops reports and databases, translating data into meaningful management information made available to a wide variety of constituents, including oversight bodies and stakeholders; Plans, develops and conducts formal and informal training programs, conferences, etc., relevant to the revenue enhancement process, workload/cost reporting and data validation certification; Provides finance cost information for in-depth studies of VERA allocations and variations in demand, supply utilization and costs of facility activities; Uses analytical techniques and abilities in support of the Decision Support System (DSS) program and its role in VA managerial cost accounting; Conducts studies and analysis as requested, including feasibility studies, cost/benefit analyses, productivity analyses, case mix analysis, etc.; Identifies trends and analyzes variances in order to make recommendations and to prepare reports for hospital management and DSS staff;
01/2013 to 05/2021
Affairs Program Analyst Veterans City, STATE,
  • 9
  • Performs analytical and evaluative work associated with Nutrition and Food Service activities; provides office support, assisting managers/leaders with administrative and fiscal requirements; provides budget guidance and assistance to managers to formulate long term budgets; uses planned procurement actions to develop long range and annual other procurement actions budget for contracts and equipment; transfers funds between Fund Control Points (FCP) when funds are needed to cover increases, and balance Financial Management Systems (FMS), runs audits, financial analysis and credits/reimbursements in obligations or expenditures that fall within established limits; collaborates with other services and uses knowledge of health care delivery system to resolve issues and concerns; updates Standard of Procedures (SOP)’s and Policies within the service of any clinical, technology, or equipment updates; identifies and analyzes trends and performance indicators; assists in developing improvement programs in concurrence with the Joint Commission and preparation for external surveys; tracks and manages patient care by performance metrics and meal equivalencies; performs drill downs and manages the preparation of reports; consults, advises and educates all levels of employees; supports management with recruitment through Web HR, determines workload based on staffing, organizes and executes staffing plans, FTEE’s and recruitment process to recruit a proficient workforce; manages purchasing by 2237’s, 1358’s, purchase card orders, equipment needs, and orders through EER portal, and assists in yearly EIL’s; supervises clerical personnel of the Diet Center programs/functions provided for our patients; supports all administrative functions with particular attention to the management and analysis of data; analyzes performance of procurement activities; Contracting Officer Representative (COR) for the department; responsible for the overall operation of the purchasing and accounts payable functions of the Nutrition and Food Service programs to ensure orders meet government, prime vendor, contract, GSA policy ad regulations, and procurement requirements; technical support, guidance and representation with contractors, vendors and/or other product specialists; manages budget control points to recommend expenditures to Chief, based on Fiscal Year budget; reviews billing statements, records, and authorizes certification for payment; prepares Central Office Annual Narrative Report and MA/BPR for service; routinely prepares cost reports for Fiscal Service.
01/2012 to 01/2013
Program Support Asst Veterans City, STATE,
  • Provided program support for the Associate Chief Nurse in performing and developing analyses and/or evaluation of nursing programs and performs time keeping duties for staff assigned to Nursing Service
  • Conducted day-to-day operations of nursing administrative functions and programs; coordinates nurse applications and interviews for the Associate Chief Nurse; Obtain, organize, and retrieve files and reports for use in preparing briefings and presentations, handles preparation, typing, and editing policies and SOP’s
  • Analyze workflow to determine potential coordination between the patient care units and/or offices
  • Measured progress and effectiveness of operations against objectives, identify and recommend ways of eliminating, combining, simplifying or improving procedures and processes
  • TMS administrator that is an immediate support for TMS users and directly responsible for preserving TMS integrity, ensuring total system quality in functionality and content
  • Program coordinator of My HealtheVet by facilitating training for staff and Veterans, promotes program throughout the hospital, and reports the status of program to higher management, and organizes meetings with nursing and My HealtheVet facilitators
  • Coordinates nursing clinical rotations and VALOR program for nursing students; communicates between 10 colleges, receiving and maintaining paperwork, seeking preceptors, and keeping track of their hours
  • Maintain time cards, payroll and leave systems for a staff of 120
  • Keep staff informed of changes that may affect leave and work schedules, scheduling appointments and coordinate meetings for staff
  • Access Web HR to print resumes and set up interviews for the hiring process
  • Process in-coming and out-going correspondence, reports, and other forms of written communication, provides general clerical mail and correspondence services, and provides exceptional customer service.
Expected in to to
Master of Healthcare Administration:
Grantham University - Lenexa, KS
Expected in to to
Bachelor of Science: Health Science
Mercy College - Dobbs Ferry, NY

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Resume Overview

School Attended

  • Grantham University
  • Mercy College

Job Titles Held:

  • Program Analyst, Resource Allocation Coordinator
  • Affairs Program Analyst
  • Program Support Asst


  • Master of Healthcare Administration
  • Bachelor of Science

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