Professor, Program Director, Consultant Resume Example Georgetown University, GWU & SNHU

PROFESSOR, PROGRAM DIRECTOR, CONSULTANT

Summary

Experienced Chief Strategist/Architect with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Results driven with the ability to implement digital transformation. Looking to join a growing entrepreneurial organization as part of the Executive team.

Skills

Architect Cognitive Enterprise
Artificial Intelligence
Business Process Engineering
Change Management
Digital Transformation
Excel in Analytics & Assessments
Excel in Requirements Engineering
Knowledge Management
Proficiency in Dashboards, Scorecards & Professional Reports

Experience

Professor, Program Director, ConsultantJan 2015 to Current
Georgetown University, GWU & SNHU － Washington, DC

Teaching graduate level courses in Data and Integration, Data Science, Artificial Intelligence, Knowledge Management, and Organizational Development.
Creation of on-line courses.
Designing of curriculum.
Roll-out of Artificial Intelligence Program.

Chief Knowledge Strategist/Records Mgmt SMEJan 2015 to Dec 2015
Seed First, LLC － Washington, DC

Successfully managed a records management process.
Conducted records management strategy analysis, focus groups, and surveyed staff to surface gaps, innovations and improvement areas, which led to 10 improvements to achieve compliance.
Created taxonomy and classification schemes, which reduced search time to find a document/record from 8 hours to 2 minutes.
Designed records management architecture and built records management monitoring system.

Conducted orientations and training on program and role based responsibilities.
Documented records management life cycle, policies, processes and procedures.

Chief Knowledge Strategist/Architect, KM PracticeOct 2002 to Dec 2014
NTT DATA － McLean, VA

Prepared strategic plans and business cases.
Successfully led a Knowledge Management Enterprise implementation, which resulted in being ranked in the top 20 federal agencies for knowledge management implementation.
Conducted process assessments, value chain assessment & evaluation, focus groups, and surveyed staff, which led to over 40 gaps and improvement areas, over 60 promising practices, lessons learned and innovative practices and six role-based communities of practice (CoPs).
Established CoPs that empowered six strategic roles to improve the way they work, which led to twenty-six projects and a 20% reduction in the time to process a plan.
Served as integrator for CoPs and Lean & Kaizen projects, which ensured the strategic alignment of re-structured business processes.
Created scorecards, dashboards and professional reports.
Reviewed and provided comments on the adequacy of business intelligence scorecards and took necessary steps to cure any deficiencies.
Assessed organization readiness for change that identified a lack of motivation in staff, which led to the development of a motivational video for staff receiving a Telly award.
Built knowledge repositories that captured best practices, lessons learned and strategically aligned content.
Created indicators and metrics for program and operational improvements.
Documented life cycles, policies, processes and procedures.

Principle Investigator - KM Strategist/ArchitectOct 2005 to Jun 2006
EXMG, Inc － Fairfax, VA

Evaluated Knowledge Management (KM) tools, which led to improved decision-making in collaboration tool selection.
Built metric system for knowledge management activities.
Provided expertise using portal technology as a collaborative platform.
Facilitated KM strategy planning sessions.
Provided expertise on KM concepts and methodologies.

Principal, Director of Process ManagementJul 1997 to Oct 2002
SRA International Inc － McLean, VA

Successfully oversaw project management and engineering activities for over 30 projects.
Conducted assessments and prepared improvement plans.
Collected project management and engineering measurement data.
Created scorecards, dashboards and professional reports.
Documented corporate policies, processes and procedures.
Provided expertise for Requirements Engineering and Management processes.
Researched industry best practices.

Vice President, Deputy Program ManagerJun 1995 to Jul 1997
Information Systems & Services － Silver Springs, MD

Managed the development and maintenance of information systems.
Successfully captured project and engineering metrics.
Successfully implemented a system development life cycle methodology compliant with International Organization of Standards 9001 (ISO 9001).

Education and Training

Doctor of Science (D.Sc.), Engineering Management, Systems Engineering - Knowledge Mgmt, Educational Technology Leadership2004George Washington University, The － Washington, DC

Master of Science, Information and Systems Engineering, Artificial IntelligenceGeorge Mason University － Fairfax, VA

Bachelor of Science, BiologyVirginia Commonwealth University － Richmond, VA

Delta Sigma Theta Member

CertificateAIIM

Managing Records and e-Discovery in SharePoint
Taxonomy and Metadata Practitioner

Certificate, Business IntelligenceIBM Cognos

Certificate, Knowledge Management: Building and Sustaining Communities of Practice (CoP)APQC

Certificate, Mastering the Requirements ProcessSoftware Quality Engineering

Continuing Education , Accounting/Finance/StatisticsNorthern Virginia Community College － Annandale, VA

Continuing Education, Operations ResearchGeorge Washington University － Washington, DC

Activities and Honors

Project Management Professional (PMP) Certification, Project Management Institute, 2005
Evaluator – Capability Maturity Model (CMM) – Carnegie Mellon University (CMU) Software Engineering Institute (SEI), 2001

Association for Information and Image Management (AIIM)
European Conference on Intellectual Capital (ECIC)
Digital Government Institute (DGI)
Enterprise of the Future Brain Trust
Institute of Knowledge and Innovation (IKI) – George Washington University (GWU)
Knowledge Management Education Forum (KMEF)
National Knowledge Management and Intellectual Property Management Taskforce
Project Management Institute (PMI)
International Knowledge Management Conference (IKMC)
Software Engineering Institute (SEI)
The New Club of Paris International Knowledge Consortium, Paris France
The Leadership Praxis
Vine Journal, Emerald Group Publishing Ltd.

Resume Overview

Companies Worked For:

Georgetown University, GWU & SNHU
Seed First, LLC
NTT DATA
EXMG, Inc
SRA International Inc
Information Systems & Services

School Attended

George Washington University, The
George Mason University
Virginia Commonwealth University
AIIM
IBM Cognos
APQC
Software Quality Engineering
Northern Virginia Community College
George Washington University

Job Titles Held:

Professor, Program Director, Consultant
Chief Knowledge Strategist/Records Mgmt SME
Chief Knowledge Strategist/Architect, KM Practice
Principle Investigator - KM Strategist/Architect
Principal, Director of Process Management
Vice President, Deputy Program Manager

Degrees

Doctor of Science (D.Sc.) , Engineering Management, Systems Engineering - Knowledge Mgmt, Educational Technology Leadership 2004
Master of Science , Information and Systems Engineering, Artificial Intelligence
Bachelor of Science , Biology
Certificate
Certificate , Business Intelligence
Certificate , Knowledge Management: Building and Sustaining Communities of Practice (CoP)
Certificate , Mastering the Requirements Process
Continuing Education , Accounting/Finance/Statistics
Continuing Education , Operations Research

Professor, Program Director, Consultant Resume Example

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