LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • Motivated Lead Server with 5+ years experience successfully serving customers in busy, popular, and upscale restaurants. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Dedicated to providing efficient, high-quality customer service to guests . Adaptable professional with expertise in personnel development.
  • Dedicated to fostering and encouraging a professional environment, thereby increasing and improving skills in management, remittance processing and upselling.
Skills
  • Guest relations management
  • Cash handling
  • Hospitality service expertise
  • Wine service
  • Bill computation
  • High-volume dining
  • Sales expertise
  • Order delivery practices
  • To-go order preparation
  • Dining area maintenance
  • Menu presentation
  • Performance improvement
  • Table setting knowledge
  • Beverage preparation
  • Food and beverage pairings
  • Food sales and promotion
  • Stocking and replenishing
  • Menu memorization
  • Order accuracy
  • Guest seating arrangements
  • Daily specials memorization
  • Point of sale knowledge
  • Food preparation and safety
  • Ordering procedures
  • Item promotion
  • Food spoilage prevention
Work History
Professional Server, 03/2019 - 05/2020
Square One Concepts Chandler, AZ,
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by 15 %.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
Server, -
Square One Concepts Peoria, AZ,
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Server, -
Hooters City, STATE,
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
: Liberal Arts, Expected in
-
Pellissippi State Community College - Knoxville, TN
GPA:
High School Diploma: , Expected in 05/2015
-
Hardin Valley Academy - Knoxville, TN,
GPA:

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School Attended

  • Pellissippi State Community College
  • Hardin Valley Academy

Job Titles Held:

  • Professional Server
  • Server
  • Server

Degrees

  • High School Diploma

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