Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Skills
Calm under pressure
Flexible creative approach
Specialization in wedding photography
Proactive approach to problem solving
Social media
Traditional and digital printing
Microsoft Suite proficient
Excellent workflow management
Reliable and trustworthy
Working collaboratively
Report creation
Report generation
Credit card payment processing
Sales expertise
Project management abilities
Courteous demeanor
Conflict mediation
Product organization
Problem-solving abilities
High-energy attitude
Quality control
Customer relations
Office equipment proficiency
Technologically savvy
Inbound and Outbound Calling
Adaptive team player
Call Center Operations
Shipping and receiving understanding
Clerical support
Promotional support
Microsoft Office expertise
Education and Training
Independence UniversitySalt Lake City, UTExpected in – –Associate of Science:Respiratory Therapy - GPA:
Covington Career CenterKosciusko, MSExpected in – –Phlebotomy Technician Diploma:Phlebotomy - GPA:
Holmes Community CollegeGoodman, MSExpected in 02/2007 – –GED: - GPA:
Experience
Workiva - Professional Photographer New York City, NY, 08/2015 - Current
Collaborated with clients to plan shoots and boost satisfaction with photos.
Cropped, manipulated and performed color balance for final images.
Photographed special events, parties and portraits.
Explained price and package details to customers.
Met productivity quotas, managing workflow to meet demand.
Improvised photographic methods and techniques.
Defined image requirements and planned photographic events.
Set up precise photographic measurements and control equipment.
Automated office operations to manage client correspondence and record tracking and data communications.
Monitored studio for adequate quantities of supplies.
Maintained various studio equipment.
Planned and obtained original shots using innovative thinking and new techniques.
Purchased materials and props for photo shoots to enhance products and appearance of subjects.
Collaborated successfully with various personalities and work styles.
Selected and set up motion picture or television cameras and accessories.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Participated in client interviews, observed questioning process and documented information.
Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Drafted legal complaints, summons and interrogatories.
Used computer databases, credit reports, and tax and legal filings to locate persons and compile information for investigations.
Produced well-researched and articulate legal briefs, pleadings and statements.
Authored wide breadth of legal documents, including interrogatories, admissions requests and examination materials.
Completed case research via LexisNexis and Westlaw databases.
Fostered positive public attitudes towards firm by engaging in community outreach.
Enhanced trial proceedings by organizing evidence and scheduling witnesses to optimize case preparation for successful outcomes.
Handled all telephone calls, meeting plans and conference organization requirements.
Responded to client calls and inquiries to deliver applicable information.
Drafted motions, briefs and other legal documents.
Consulted with clients, witnesses and legal professionals to define and document case details.
Drafted correspondence, documented data and submitted materials to appropriate parties.
Observed privacy laws to prevent breaches and protect data.
Initiated and responded to claims, gathered and presented evidence and counseled clients.
Processed all assigned cases according to company and client service level agreements.
Exceeded team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
Used technology tools to create graphically engaging news posts, online materials, and additional content and tools to facilitate expedient trials and drive communication.
Medicare Advantage - Customer Service Representative City, STATE, 08/2007 - 06/2009
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume: