Professional Painter, 06/2001
to 08/2005 Salerno Paint and Paper Inc. – 671 Wyoming Ave Buffalo,
NY 14215 Responsible for painting, drywall repair and finishing, staining, construction, window repair home remodeling of all kinds.
General Manager, 08/2005
to 12/2008 First American Tobacco – 11403 Erie Rd Irving,
NY 14081 Responsibilities included all human resources functions for employees, scheduling for staff, hiring and training of new associates, developing marketing plans, organizing promotions, inventory management, exceeding sales goals in a 20 year history for the store, coordinated closely with sister location.
Customer Service and Sales Specialist II, 12/2008
to Current Bank of America – 2970 Transit Rd West Seneca,
NY 14224 Served in a variety of different roles including Customer Relationship Manager, OJT Coach, Senior Collector II in a variety of different lines of businesses. Adapted to the ever changing needs of the business. Set and maintained high standards of excellence regardless of role or business. Manage time and productivity effectively and efficiently. Assisted training of newly hired associates. Travelled for the company to aid in training associates at newly opened site and assisted with technology onboarding as well.