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professional fundraiser marketing intern resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer-oriented Supervisor with nine years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in retail industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Skills
  • Processes and Procedures
  • Experience in Leadership
  • Training & Development
  • Planning & Organizing
  • Flexible Schedule
  • Customer Service
  • Content Management Expertise
  • Program Evaluation
  • Donor Development
  • Conflict Resolution
  • People Skills
  • Strategic Fundraising
  • Marketing Strategies
Experience
Professional Fundraiser/Marketing Intern, 06/2023 - Current
Sp Plus Corporation Flushing, NY,
  • Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
  • Raised awareness and attracted donors through marketing campaigns.
  • Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
  • Summarized data to present results and recommendations to management.
  • Surveyed customers and worked with internal team to identify product needs and trends in marketplace.
  • Liaised with business and community members to increase awareness of fundraising programs and causes.
  • Innovated new approaches to engage donors and increase funding.
  • Produced materials to highlight program offerings and reach new donors.
  • Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.
  • Logged daily donations and issued tax receipts to donors.
  • Educated donors on charity's policy, programs and mission to promote organization and encourage support.
  • Developed and implemented fundraising approaches to raise money for cause.
Supervisor, 08/2022 - 06/2023
Value Buds City, STATE,
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided ongoing training to address staff needs.
  • Responded to customer questions regarding products, prices and availability.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Performed inventory cycle counting and identified discrepancies.
Online/Sales Associate, 09/2020 - 08/2022
Pawnkings City, STATE,
  • Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
  • Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
  • Developed clear, concise and visually appealing virtual presentations of products and services.
  • Determined and set product prices.
  • Composed images of products using video or still cameras, lighting equipment and editing software.
  • Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
  • Purchased new or used items from online or physical sources for resale via websites.
  • Calculated revenue, sales and expenses using financial accounting or spreadsheet software.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Key Holder/Sales Associate, 08/2019 - 05/2020
Softmoc City, STATE,
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Set up visually appealing promotional displays.
  • Monitored sales floor to prevent product loss and item damage.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Developed strong customer relationships to encourage repeat business.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Educated customers on special pricing opportunities and company offerings.
Desert Cart/ Food Runner/Bartender, 09/2015 - 05/2019
Tim Hortons Field City, STATE,
  • Memorized dining room floor plans and understood seat number system.
  • Assisted servers to optimize guest dining experience.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Offered insight into menu items to answer customer questions.
  • Stocked service supply areas with tableware, garnishes and prepared food.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Built and maintained relationships with regular customers by learning and remembering preferences.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
  • Prepared checks to itemize and total meal costs and sales taxes.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Greeted guests with friendliness and professionalism.
  • Filled and served various beverages for customers.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Set up, restocked and cleaned dining areas.
  • Received food orders from individuals and explained offerings.
Dish Washer/Prep Cook, 09/2014 - 08/2015
Donut Diner City, STATE,
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Replenished food items from inventory and rotated ingredients.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Restocked main kitchen areas with items from shelves, coolers and freezers.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
Education and Training
: Child And Youth Care, Expected in
-
Mohawk College of Applied Arts And Technology - Hamilton, ON
GPA:
Status -

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Resume Overview

School Attended

  • Mohawk College of Applied Arts And Technology

Job Titles Held:

  • Professional Fundraiser/Marketing Intern
  • Supervisor
  • Online/Sales Associate
  • Key Holder/Sales Associate
  • Desert Cart/ Food Runner/Bartender
  • Dish Washer/Prep Cook

Degrees

  • Some College (No Degree)

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