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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals.

Accomplishments

I have an AA degree and am perusing my Bachelors degree in Psychology and Criminal Justice.

I raised $10,000 for cancer research.

I am CPR certified.

Skills
  • Communication and Interpersonal Skills
  • Strong Work Ethic
  • Safety Standards and Protocols
  • Conscientious and Detail-Oriented
  • Positive Team Player
  • Valid State License
  • Decision Making
  • Adaptable and Flexible
  • Microsoft Office
  • Cool Under Pressure
  • Able to Lift 30 Pounds
  • Dependable and Punctual
Work History
05/2021 to 09/2021
Professional Cleaner Maidpro Orland Park, IL,
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals and materials properly and with caution.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
05/2018 to 07/2019
Swim Instructor City Of Rockville Rockville, MD,
  • Prepared equipment before each class class and stored items promptly after classes.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
  • Informed site director of concerns regarding health and safety of swim students.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Treated injured students with basic first aid and reiterated safety standards to prevent recurrence.
  • Treated injuries and physical distress with immediate care and coordinated more advanced support for critical issues.
07/2017 to 04/2018
Food Runner Major Food Group New York, NY,
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Refilled condiments on each table between guests or during slow periods.
  • Checked buffet regularly to handle restocking and cleaning needs..
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Cultivated warm relationships with regular customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Answered questions from restaurant patrons regarding menu items.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
06/2016 to 12/2016
Waitress Hilton Worldwide Kalispell, MT,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials and took drink orders.
  • Inspected dishes and utensils for cleanliness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Prepared specialty desserts for customers for special occasions.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
Education
Expected in
On My Way To Bachelors: Psychology And Criminal Justice
University of South Florida - Tampa, FL
GPA:
Expected in 04/2021
Associate of Arts: Psychology And Criminal Justice
Florida SouthWestern State College - Fort Myers, FL
GPA:
Expected in 06/2019
High School Diploma:
Fishers High School - Fishers, IN,
GPA:

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Resume Overview

School Attended

  • University of South Florida
  • Florida SouthWestern State College
  • Fishers High School

Job Titles Held:

  • Professional Cleaner
  • Swim Instructor
  • Food Runner
  • Waitress

Degrees

  • On My Way To Bachelors
  • Associate of Arts
  • High School Diploma

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