LiveCareer-Resume

professional cleaner resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Conscientious and Detail-Oriented
  • Productivity and Time Management
  • Positive Team Player
  • Physical Stamina
  • Strong Work Ethic
  • Adaptable and Flexible
  • Team Collaboration
  • Basic Mathematics
  • Willingness to Learn
  • Hand and Power Tool Operation
  • Valid State License
  • Vehicle Operation
Experience
Professional Cleaner, 05/2022 to Current
MaidproCookeville, TN,
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Responded to emergency cleaning requests to meet client expectations.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
Service Advisor, 01/2021 to 04/2022
Scott-Mcrae Automotive GroupTampa, FL,
  • Answered phone calls and responded to questions and concerns.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Recommended additional, useful services to customers to increase overall sales.
  • Welcomed incoming individuals and ascertained needs by asking open-ended questions.
  • Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
  • Handled telephone inquiries regarding appointments and work in process.
  • Used knowledge of services to recommend additional products and offerings to customers.
  • Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
  • Delivered concierge support for phone or in-person inquiries to drive customer satisfaction.
  • Examined records and papers to verify warranty and service contract coverage.
  • Researched coverages under warranties and determined requirements for coverage.
  • Documented and scoped actions taken to resolve issues after service calls.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Responded quickly to customer concerns and complaints, typically within [Timeframe].
  • Updated customer accounts in computer system, submitted payments and changed personal details.
  • Consulted with clients to outline options and obtain permission to proceed with service.
  • Detailed operations, expected changes and typical duration of service to customers.
Quick Lube Technician, 02/2020 to 01/2021
Montgomery ChevroletBurnet, TX,
  • Changed oil, transmission fluid and filters in vehicles.
  • Performed automotive preventive maintenance and inspected tires.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Rotated tires and checked brakes on vehicles.
  • Checked fluids and maintenance-related parts and topped off or replaced.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Performed complete vehicle maintenance inspections and tapped off fluid levels.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Team Member, 06/2017 to 06/2020
Pizza HutCity, State,
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Addressed customer needs, responding to specific requests.
  • Processed and retrieved customer special orders.
  • Trained new team members using approved training materials and information.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Rotated through series of different stations based on team needs.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customer questions and provided store information.
  • Discounted purchases by scanning and redeeming coupons.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
High School Diploma: , Expected in 06/2018 to Harper High School - Harper, TX
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Harper High School

Job Titles Held:

  • Professional Cleaner
  • Service Advisor
  • Quick Lube Technician
  • Team Member

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: