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Professional Bus Operator Resume Example

Resume Score: 80%

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Jovonni
Carter
Professional Summary

Alert transportation professional proficient in local route traffic and obstacles, as well as technology-based and printed navigation tools. Eager to leverage 10 years of Medical experience to bring value to the Dental Field team. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Front office duties and Customer service and training in Medical front office. Motivated to learn, grow and excel in Dental Field.

Skills
  • Local route knowledge
  • Passenger interaction
  • Commercial driving
  • Team building
  • Organization
  • Communications
  • Clean driving record
  • Defensive driving
  • First Aid/CPR
  • MS Office
  • Problem resolution
  • Customer service
Education
Lbj High SchoolAustin, TX08/1999High School Diploma
Austin Community CollegeAustin, TXNo Degree: Nursing Science
Work History
MV Transit- Professional Bus Operator
Austin, TX09/2016 - Current
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
  • Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
  • Maintained full understanding of local roads and traffic patterns.
  • Performed regular bus inspections and checked all major systems, including brakes, steering and windshield wipers.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Worked different route every day based on changing passenger locations and destinations.
  • Accepted and processed fares.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Clinical Pathology Labortories- Patient Service Representative
Austin, TX03/2016 - 08/2016
  • Explained plans for treatment and payment options.
  • Used [Software] to schedule appointments.
  • Balanced deposits and credit card payments each day.
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Educated patients on medicine and at-home healthcare tools.
  • Compiled and reviewed medical charts.
Maximus- Application Support Specialist
Austin, TX09/2015 - 01/2016
  • Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
  • Collaborated with developers, analysts and project managers to expedite incident resolutions.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Answered and triaged requests for assistance in order to provide top-notch support.
  • Prepared in-depth reports for each project managed and updated documentation as changes occurred.
Community Care- Certified Medical Assistant
Austin, TX07/2014 - 08/2015
  • Collected and documented patient medical information such as blood pressure and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
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Resume Overview

Companies Worked For:

  • MV Transit
  • Clinical Pathology Labortories
  • Maximus
  • Community Care

School Attended

  • Lbj High School
  • Austin Community College

Job Titles Held:

  • Professional Bus Operator
  • Patient Service Representative
  • Application Support Specialist
  • Certified Medical Assistant

Degrees

  • High School Diploma
    No Degree : Nursing Science

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