production technician resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Agile and adaptable team leader with stellar history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Industrious Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Including basic maintenance tasks, equipment operation and inspection abilities.
Skills
Materials handling
Testing and troubleshooting
Product Assembly
Repair
Power Tools
Machine Operation
Cleaning
Hand Tools
Packaging
Predictive and Preventive Maintenance
Quality control
Worksite safety
OSHA guidelines
Machine Calibration
Schematics and blueprints
Material loading and unloading
Work order review
Production deadline management
Customer Service
Troubleshooting
Compassion
Verbal and written communication
Good listening skills
Money handling
Product restocking
Store opening/closing procedures
Opening and closing procedures
Stocking and replenishing
Customer assistance
Point of sale knowledge
Multi-tasking skill
Payment processing
Stock management
Cash register operation
Product and service sales
Cash register skills
Maintaining store appearance
Basic math skills
Inventorying products
Work History
02/2020 to 11/2020Production TechnicianHearth & Home Technologies | Richmond, VA,
Loaded, unloaded and moved material to and from storage and production areas.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Took on additional shifts during peak work periods to keep projects on schedule.
Conducted quality inspections of finished products and made minor repairs to meet project expectations.
Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Recorded information, shortages and discrepancies to keep records current and accurate.
Sampled and tested final products to check conformance with production tolerances.
Received and processed both written and verbal instructions, prints and work orders.
Inspected and tested components, assemblies and power tools for proper functionality.
Notified engineering of errors and discrepancies.
Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
02/2019 to 02/2020Assistant ManagerSchlotzsky's Deli | Round Rock, TX,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Quickly and accurately counted drawers at start and end of each shift.
Monitored areas for security issues and safety hazards.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Maintained stock within optimal levels to meet expected customer and sales levels.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Resolved escalated customer disputes with special actions such as discounts.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Educated employees on all job tasks, including register use, merchandising and customer service.
Built effective training and coaching strategies to optimize team performance.
Displayed new stock and rotated existing products.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Educated customers on promotions to enhance sales.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Rotated merchandise and displays to feature new products and promotions.
Cash management.
01/2018 to 01/2019ManagerBuffalo Wild Wings | Weatherford, TX,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and concerns to support positive customer experiences.
Reviewed weekly sales circulars and monitored price changes.
Drafted invoices for completed work.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Coordinated weekly conferences with store associates to communicate sales and customer service goals.
Trained team members in successful strategies to meet operational and sales targets.
Optimized store displays and appearance via strategic merchandising.
Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
Submitted orders for new inventory.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained new employees on proper protocols and customer service standards.
Coordinated with day management regarding on-going issues.
Completed routine store inventories.
Examined merchandise to verify correct pricing and attractive displays.
Resolved customer service issues promptly.
Education
Expected in 03/2016 to to High School Diploma | RVC High School, Guyana, GPA:
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