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production technician resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Skilled at following pick sheets and standard operating procedures to process customer shipments. Good listening and communication abilities with superior work ethic.

Hardworking warehouse professional successful in verifying orders, processing shipments and assisting customers with inquiries. Excellent problem-solving and organizational skills.

Experienced Computer technician with over 7 years of experience in Computer repair.

Excellent reputation for resolving problems and improving customer satisfaction.

Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 9 staff members.
Skills
  • Data entry skills
  • Picking orders
  • Shipment processing
  • Handheld scanners
  • Excellent work ethic
  • Data management
  • Customer Service
  • CompTIA Certification
  • Virus and Malware Prevention
  • Operating System Testing
  • Desktop and Laptop Installations
  • Help desk support
  • Hardware and software installation
  • Programming
  • Technical Support
  • Testing and evaluation
Work History
07/2021 to Current Production Technician Fox Corporation | Washington, DC,
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Boxed, labeled and transported items to support assembly operations.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Calibrated equipment to maintain optimal performance.
  • Inspected and tested components, assemblies and power tools for proper functionality.
  • Performed hand-finishing of final products after assembling component parts for items.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Tested functional compliance of company products.
11/2020 to 07/2021 Order Processor Hy-Vee | Waukon, IA,
  • Prepared and packed boxes for delivery.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Operated pallet jacks, forklifts and other equipment regularly.
  • Assisted customers by providing tracking information and resolving shipping or merchandise issues.
  • Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents.
  • Increased customer satisfaction by resolving product issues.
  • Exceeded goals through effective task prioritization and great work ethic.
05/2019 to 09/2020 Truck Driver Food City | Lafollette, TN,
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across 3000 mile transports.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Operated with safety and skill to avoid accidents and delays.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over 1 year and 5 months.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Maximized load safety by bJessicacing, securing and weighing products.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
11/2017 to 10/2019 Cashier Northern Tool | Abilene, TX,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Operated cash register for cash, check and credit card transactions with 97% accuracy.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed weekly sales ads and monitored price changes.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register to record all transactions accurately and efficiently.
  • Assisted customers with special services, account updates and promotional options.
Education
Expected in 05/2018 to to High School Diploma | Leon High School, Tallahassee, FL GPA:
  • Continuing education in Computer Science.
  • Graduated with 3.4 GPA.
  • Member of Leon’s Robotics.
Certifications
  • CompTIA A+ In Information Technology.
  • JavaScript.
  • Adobe illustrator.
  • Adobe photoshop.

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Resume Overview

School Attended

  • Leon High School

Job Titles Held:

  • Production Technician
  • Order Processor
  • Truck Driver
  • Cashier

Degrees

  • High School Diploma

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