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Production Technician Resume Example

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PRODUCTION TECHNICIAN
Summary

Hardworking and reliable with strong ability Offering Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Materials handling
  • Testing and troubleshooting
  • Quality control
  • Product assembly
  • Equipment operation
  • Customer service
  • Organizational skills
  • Planning
  • Coordination
  • Troubleshooting
  • Quality assurance standards
  • Communication
  • Critical thinking
  • Preventive maintenance
  • Equipment assembly
  • Assembly procedures
Experience
Production Technician
Elwood, INElsa LLC/Jan 2019 to Oct 2020
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Inspected machinery and equipment on basis to quickly diagnose malfunctions.
  • Inspected finished products for quality and adherence to customer specifications.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Completed product assembly according to standardized procedures.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Reported and documented unsafe conditions and faulty equipment.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Head Bartender
Anderson, INTexas Roadhouse/Apr 2014 to Nov 2018
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Enhanced sales % and profit j% through improved management approaches and enhanced employee training on sales techniques.
  • Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Properly poured, mixed and blende recipes per day to prepare and serve mixed drinks, spirits and wines.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Managed up to customers per shift while simultaneously assisting restaurant servers.
  • Introduced promotion to menu, increasing monthly sales %.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Inventoried glass and stemware, cutting costs % through effective inventory management.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Lowered liquor costs % by leading training on precision pouring and waste reduction to team of bartenders.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Promoted events and menu specials on Twitter and Facebook, increasing brand awareness and patron engagement.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Front of house training coordinator
  • Lead server
Server
Anderson, INmontana Mike's steakhouse/Nov 2008 to Apr 2014
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to customers per day at establishment.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Upsold customers and optimized table-turns to outperform average sales by %.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Calculated charges, issued table checks and collected payments from customers.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Supervisor position for 7 months
Education and Training
Associate of Applied Science: Medical Claims ExaminationHarrison College Dec 2003Anderson, IN
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Resume Overview

Companies Worked For:

  • Elsa LLC
  • Texas Roadhouse
  • montana Mike's steakhouse

School Attended

  • Harrison College

Job Titles Held:

  • Production Technician
  • Head Bartender
  • Server

Degrees

  • Associate of Applied Science : Medical Claims Examination

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