Production Technician resume example with 11+ years of experience
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Hardworking and reliable with strong ability Offering Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
01/2019 to 10/2020
Production Technician Bastian Material Handling – Boise, ID,
- Set up and operated production equipment according to daily work orders and safety procedures.
- Minimized damage and repair costs through careful management and preventative maintenance.
- Inspected machinery and equipment on basis to quickly diagnose malfunctions.
- Inspected finished products for quality and adherence to customer specifications.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Assisted assessment of finalized product development to maintain QC standards.
- Completed product assembly according to standardized procedures.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Reported and documented unsafe conditions and faulty equipment.
- Demonstrated leadership by making improvements to work processes and helping to train others.
04/2014 to 11/2018
Head Bartender Hyatt Hotels Corp. – Key West, FL,
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Enhanced sales % and profit j% through improved management approaches and enhanced employee training on sales techniques.
- Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
- Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Properly poured, mixed and blende recipes per day to prepare and serve mixed drinks, spirits and wines.
- Upsold customers from shelf to premium brands to help boost sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Managed up to customers per shift while simultaneously assisting restaurant servers.
- Introduced promotion to menu, increasing monthly sales %.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Inventoried glass and stemware, cutting costs % through effective inventory management.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Lowered liquor costs % by leading training on precision pouring and waste reduction to team of bartenders.
- Monitored patrons to keep alcohol consumption at designated levels.
- Promoted events and menu specials on Twitter and Facebook, increasing brand awareness and patron engagement.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Front of house training coordinator
- Lead server
11/2008 to 04/2014
Server The Birches At Newtown – Newton, PA,
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Provided exceptional service to customers per day at establishment.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Upsold customers and optimized table-turns to outperform average sales by %.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Calculated charges, issued table checks and collected payments from customers.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Supervisor position for 7 months
Education and Training
Expected in 12/2003
Associate of Applied Science: Medical Claims Examination
Harrison College - Anderson, IN
Harrison College - Anderson, IN
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Resume Overview
School Attended
- Harrison College
Job Titles Held:
- Production Technician
- Head Bartender
- Server
Degrees
- Associate of Applied Science
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