Production Team Member Resume Example

Duties/Responsibilities:• Check to ensure that appropriate changes were made to resolve customers' problems. • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. • Confer with customers by telephone or in person to provide information about products or services • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. • Answer customers' questions, and provide information on procedures or policies. • Assist customers by providing information and resolving their complaints. • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. • Calculate total payments received during a time period, and reconcile this with total sales. • Cash checks for customers. • Compile and maintain non-monetary reports and records. • Compute and record totals of transactions. • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. • Greet customers entering establishments. • Issue receipts, refunds, credits, or change due to customers. • Keep periodic balance sheets of amounts and numbers of transactions. • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. • Process merchandise returns and exchanges. • Process merchandise returns and exchanges. • Receive payment by cash, check, credit cards, vouchers, or automatic debits. • Sort, count, and wrap currency and coins. • Stock shelves, and mark prices on shelves and items.

Answer user inquiries regarding computer software or hardware operation to resolve problems. • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis. • Confer with staff, users, and management to establish requirements for new systems or modifications. • Enter commands and observe system functioning to verify correct operations and detect errors. • Inspect equipment and read order sheets to prepare for delivery to users. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. • Modify and customize commercial programs for internal needs. • Oversee the daily performance of computer systems. • Prepare evaluations of software or hardware, and recommend improvements or upgrades. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.