production team leader resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

  • Product Management and Pricing
  • Product and Service Knowledge
  • B2B and B2C Sales
  • Relationship Selling
  • Account Management
  • Personnel Training
  • Customer Retention Abilities
  • Sales Development
  • Business Development
  • Processing Payments
  • Customer Service
  • People Skills
  • Continuous Improvements
  • Attention to Detail
  • Punctual and Reliable
  • Teamwork and Communication
  • Quality Inspections and Reporting
  • Following Instructions
  • Production Processes Knowledge
  • Heavy Lifting
  • Punctual and Dependable
  • Computer Skills
  • Good Communication
  • Quality Inspection
  • Estimating
  • Blueprint Reading
  • Staff Training
  • Systems Implementation
  • Solutions Development
  • Problem-Solving
  • Performance Monitoring
  • Policies and Procedures Implementation
  • Inventory Management
  • Performance Reporting
  • Process Improvements
  • Hiring and Onboarding
  • Staff Scheduling
Production Team Leader, 08/2020 to Current
Covestro AgNew Martinsville, WV,
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Evaluated subordinate performance and communicated with employees to provide feedback for work performance improvement.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Defined, created and developed solutions to identify root cause of problems to avoid future occurrences.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Addressed customer concerns with suitable solutions.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Tracked and replenished inventory to maintain par levels.
  • Collaborated with team leaders on quality audits.
Car Sales Associate, 06/2020 to 08/2020
Autosource MotorsBoise, ID,
  • Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
  • Met incoming customers at door to guide through showroom and sales lot.
  • Answered customer emails and telephone requests for information.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Filled out paperwork to register vehicles and complete sales.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
Package Handler, 03/2020 to 05/2020
Fedex Ground Ph UsDu Bois, PA,
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Assisted in loading delivery trucks with prepared packages.
  • Loaded completed orders on pallets according to delivery numbers.
  • Examined and inspected containers, materials and products to meet packing specifications.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Used scanners to track parcel information, condition or receipt.
Financial Advisor, 11/2019 to 03/2020
Investors Bancorp, Inc.Deal, NJ,
  • Consulted with clients to assess and meet short- and long-term financial goal.
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
  • Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs.
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Promoted business to increase customer base and grow revenue.
  • Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
  • Offered diversified set of solutions and full scope of investment products and services to meet clients' best interests.
Sales Representative, 06/2016 to 10/2019
Cincinnati BellMonroe, OH,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Contacted new and existing customers to outline benefits of products.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Produced sales documents, finalized deals and filed records.
  • Set up and tended equipment with machine operators to complete runs.
  • Improved efficiency and productivity by eliminating waste and production constraints.
  • Kept operations area neat and orderly to minimize obstacles.
  • Set up and operated production machinery according to company's specific standards and protocols.
  • Analyzed work orders to determine type and quantity of materials needed for each production batch.
  • Recorded inspection results after production runs.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Investigated and resolved issues to maintain billing accuracy.
  • Processed and sent invoices, adjustments and credit memos to customers.
Education and Training
Bachelor of Science: , Expected in 05/2019 to University of Indianapolis - Indianapolis, IN

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Resume Overview

School Attended

  • University of Indianapolis

Job Titles Held:

  • Production Team Leader
  • Car Sales Associate
  • Package Handler
  • Financial Advisor
  • Sales Representative


  • Bachelor of Science

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