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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Machinery operation
  • Material loading and unloading
  • Assembly protocols
  • Documentation expertise
  • Production deadline management
  • Work order review
  • Good telephone etiquette
  • Computer proficiency
Education
Grayson College Denison, TX Expected in No Degree : - GPA :
S&S CISD Sadler, TX, Expected in 05/2003 High School Diploma : - GPA :
Work History
Gaf Buildings Materials Corp. Of America - Production Floater
Shafter, CA, 07/2019 - Current
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Documented production information via daily system logs and discussed issues with management.
  • Organized work to meet demanding production goals.
  • Reviewed job specifications to determine appropriate setups for production runs.
The Cleaning Authority - House Cleaner
Allison Park, PA, 05/2015 - 04/2019
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Responded to requests from patrons for linens and toiletries.
  • Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Categorized laundry received by clients based on fabric type.
Renasant - Receptionist
Hazlehurst, GA, 01/2009 - 09/2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Resolved customer problems and complaints.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Kept records in CRM to maintain customer data.
  • Received and routed business correspondence to correct departments and staff members.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Answered and quickly redirected large volume of calls on central system.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Liaised with vendors, contractors and professional services personnel to properly process orders.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.

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Resume Overview

School Attended

  • Grayson College
  • S&S CISD

Job Titles Held:

  • Production Floater
  • House Cleaner
  • Receptionist

Degrees

  • No Degree
  • High School Diploma

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